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End of sales and support for Opsgenie

Atlassian will discontinue new sales of Opsgenie on June 4, 2025 and end support for Opsgenie on April 5, 2027. Read the full announcement and learn about next-generation incident response options via Jira Service Management and Compass.

Add a responder to an alert

You can add a responder to the alert to notify and update them. When a new Responder is added, the alert status will become Unacknowledged.

To add a responder;

  1. Go to the detail of the alert.

  2. Select Add responder from the three-dot menu on top.

  3. Add users, teams, and/or groups as responders. Learn more about alert responders.

  4. Select OK.

Groups are available only for old plan customers.



 

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