Activate Atlassian Intelligence for your Trello Workspace or Enterprise

Atlassian Intelligence is a virtual teammate to help your organization to work more effectively. Using artificial intelligence (AI) and machine learning (ML), it’s a tool that is integrated into our cloud-based products.

Here are some resources to help you and your organization learn more about Atlassian Intelligence:

• Understand Atlassian Intelligence

• Check if it’s right for your organization 

• See the AI features Trello provides

Activate or deactivate Atlassian Intelligence in your Premium Workspace

Atlassian Intelligence is automatically activated in all Premium Workspaces unless you have opted out of this experience before 9 July 2024. However, Atlassian Intelligence can be deactivated or re-activated at any time by following these steps.

Only Workspace admins will be able to change these settings.

1. Open your Premium Workspace.

2. Go to your Workspace settings.

3. Under Atlassian Intelligence, use the toggle to activate or deactivate Atlassian Intelligence.

If this is the first time you’re activating Atlassian Intelligence, you’ll have to review and accept the Atlassian Intelligence Terms of Service first.

Once it’s activated, your users will get a notification that they can start using AI features on their boards.

Activate or deactivate Atlassian Intelligence in your Trello Enterprise

Atlassian Intelligence is automatically activated in all Enterprises unless you have opted out of this experience before 9 July 2024. However, Atlassian Intelligence can be deactivated or re-activated at any time by following these steps.

Only Trello Enterprise admins are able to change these settings.

1. Go to your Enterprise Dashboard.

2. Locate the Atlassian Intelligence section and toggle the button to activate Atlassian Intelligence for Trello. Once enabled, every user in your Trello Enterprise now has access to Atlassian Intelligence in boards in your Enterprise Workspaces.

Frequently asked questions

I’m cancelling my Premium subscription but I currently have access to Atlassian Intelligence. Will I lose access when my Workspace downgrades to a free / Standard Workspace?

Yes - as Atlassian Intelligence is only available for Premium and Enterprise, you will lose access to Atlassian Intelligence on the Workspace you downgrade, as well as any features that are included in your subscription. You can see which features come with each Trello subscription at https://trello.com/pricing

I want to test out AI in Trello, but I don’t have a Premium or Enterprise subscription. How do I try out AI?

You’re welcome to start a Premium free trial which will give you access to AI and other Premium features for 14 days: https://trello.com/free-trial

My organization has other Atlassian products and we already opted out of default-on from Atlassian Admin for those products. Do I need to opt out again for Trello?

Nope! We’ve already recorded that you do not wish to have Atlassian Intelligence automatically activated so we will not automatically activate it for you in Trello.

I didn’t opt out of Atlassian Intelligence being automatically activated for me before 9 July 2024, and now it’s active in my Premium Workspace / Enterprise. Can I still deactivate it?

Yes, you can deactivate Atlassian Intelligence by following the steps in this help doc. We will not automatically re-activate AI for you once you’ve deactivated it.

I opted out of Atlassian Intelligence being automatically activated for me, but now I’d like to try it out. Can I activate it now?

Yes, you can activate Atlassian Intelligence by following the steps in this help doc. If you decide it isn’t for you, you’re welcome to deactivate it again.

Learn how to use AI on Trello

Once you’ve activated Atlassian Intelligence in your workspace, you can learn how to use Atlassian Intelligence at Use Atlassian Intelligence to help write or edit content.