Changing an email address

Your Trello account is accessed using your Atlassian account email address. To change the email address you use with Trello, change the email in your Atlassian Account. This will also change the email address that you use to log into other Atlassian products: Changing Atlassian account email.

Please note: It is not possible to change an email credential to an email address that is already in use with another Trello account.

Using a company email address on your Trello account

Many people use Trello for personal life and to collaborate with teams at work. We recommend to keep your personal and work content in separate Trello accounts.

If your account is only used for personal reasons or you no longer work at the organization, use a personal email address. By removing the company email address and using only a personal email, your Trello account will remain a personal account.

If you're using a company email address on your Trello account, and the organization who owns the domain (everything after the @ in your email address) has verified the domain on their Atlassian Organization, the Organization Admin have the ability to manage your Trello account. This means they could deactivate or delete the Trello account at any time.

Correcting your email on Trello and Atlassian accounts

If you or your admin edited the email address on your Atlassian account and you’ve used that email address in Trello in the past, this can cause some problems down the road. When this happens, you could have two separate Trello accounts (one account linked to your Atlassian account and one not linked to Atlassian account) that use the same email address. Please review this article for more details.

Additional Help