How to uninstall the Trello desktop app

Whether you're troubleshooting a performance problem or want to move to the web app, removing the Trello desktop app is as easy as using the default "Remove Programs" tool on windows, or deleting the app from your "Applications" folder on a Mac. To fully remove the app and app data from your system, use the steps below.

Mac

1. Go to your system's container directory ( Finder -> Go -> Go to Folder ... > "~/Library/Containers/").

screenshot_GoToFolderMac
screenshot_GoToFolderMacNaming

2. Remove your com.atlassian.trello directory by dragging it to the trash.

Windows

  1. Go to the Start menu SettingsAppsSearch for “Trello.”

  2. Now click on Uninstall.

This should remove the app entirely from your system. Allowing you to reinstall it.

Exporting logs

Sometimes uninstalling and reinstalling the desktop app doesn't resolve a problem and the Trello Support Team will need a little more information from your app. You can export your logs by clicking "Help", then choose "Export logs". Attach this log to your support case or in your next reply!

screenshot_ExportLogs

Additional Help