Managed Atlassian accounts for Trello

What’s happening?

If you’re seeing this page, your Trello account is likely using a company email address and someone in your organization (most likely an admin on the IT team) has chosen to manage users with company email addresses for Atlassian products. Companies generally manage users so they can manage product access and apply security settings such as two-factor authentication (2FA) and single sign-on (SSO) to use of Atlassian products, like Jira, Confluence, or Bitbucket, within their organization.

How will being managed impact my use of Trello?

  • Managed accounts are accounts your company owns, and therefore the content created with a managed account is also owned by your company. 

  • This might be important to consider if you are creating boards to plan a personal vacation, or a wedding, for example. These boards and their content will be owned by your company and you won’t be able to access them if you were to leave your company or lose access to your company email address. 

  • If you want to create these kinds of boards for personal purposes and have permanent access to them, consider signing up using a different, personal email.

With a managed account, your organization manages your access to Trello. You'll be required to log in to Trello according to your organization’s requirements (ex. via SAML single sign-on or required 2FA). 

Your Atlassian organization admin can delete or deactivate your Trello account at any time, which would result in you losing access to Trello. If your admin edits your name or email on your Atlassian account it will update your name or email in Trello. Although having a managed account does not give your organization admin the ability to view your Trello content, please note that many organizations can take control of email addresses within their domain.

Being managed does not impact board membership or Trello Workspace membership. If your account becomes managed, you’ll keep your access as a Workspace member or Trello admin of all your existing Workspaces & boards. Trello Workspaces will remain intact as they are today; your board membership won’t change unless you choose to transfer your board memberships to another account using our board transfer tool.

Still need help?

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