What's a Virtual user?

Sometimes, you may see a user on your board listed as 'Invited', which we refer to as a virtual user.

Virtual users are placeholder accounts. Trello creates them when you've invited a user to a board or Workspace, but the user hasn't finished the signup process on their own. If they didn’t receive the invitation, try re-inviting them to your board, and check this article for more troubleshooting steps.

Once a user signs up for Trello with the email address that was used to invite them, you'll see the ‘Invited' change to a username.

While a user is a virtual user, you can still add them to cards or boards in order to assign them tasks.