Change or cancel your Trello plan with centralized billing
If the information provided here doesn’t match your experience, your Workspace is using our legacy billing system. Check out the legacy billing article: Change or cancel you Trello plan
Change a Workspace’s plan
You’ll need to be a Workspace admin to change your Standard or Premium Workspace to another plan.
The Workspace administrator role is separate from the billing administrator role. Not all Workspace admins are billing admins.
To change your Workspace’s plan:
Select the Trello logo in the header
Select the Workspace
Select Billing
Select Change plan to see the current upgrade and downgrade options for your Workspace
Choose the plan you prefer
Cancel a Workspace’s plan
You’ll need to be a Workspace administrator to cancel your Trello Premium or Standard Workspace plan.
To cancel the Workspace’s plan:
Select the Trello logo in the header
Select the Workspace
Select Change plan to see the current upgrade and downgrade options for your Workspace
Choose the Free plan
Your Workspace plan will be canceled at the end of its billing period and it will become a free Workspace
You can change or cancel your Workspace plan from the web version of Trello.
To change an Enterprise plan, contact your assigned advocate or raise a ticket with Trello Support.
Cancel a free trial
If a payment method is added, a Workspaces on a free trial will automatically convert to that paid plan at the end of the trial period. If no payment method is provided, the billing administrator will be given an option to select their preferred plan at the end of the trial.
To cancel the Workspace’s free trial immediately:
Select the Trello logo in the header
Select the Workspace
Select Change plan to see the current upgrade and downgrade options for your Workspace
Choose the Free plan
What happens when a Workspace is downgraded to free
Workspaces keep all current paid features until the end of their billing period. After that:
The 10 most active Workspace boards will remain open. Other boards will be closed, but not deleted. Extra boards can be closed or moved to a different Workspace before downgrading. How to reopen a closed board
Boards become view-only until the number of collaborators is reduced below 10. More about the collaborator limit in free Workspaces
Data from paid features will be hidden, but not deleted. Export data before downgrading, or upgrade again to view the data.
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