Create Jira work items from Trello cards

You can create a Jira work item directly from a Trello card. When you do, Trello creates a new Jira work item and adds a Link card to your board so you can open it from Trello.

When to use this

Use this when a task on your Trello card needs more structure, collaboration, or visibility — for example, when it's evolving from a personal to-do into a piece of team work that needs tracking in Jira.

Before you begin

If you don't have a Jira account yet, you can create one right from Trello during the work item creation flow.

Create a Jira work item from the card front

1. Open your Trello board.

2. Open the card front menu on a regular card.

3. Select Create Jira work item.

Create a Jira work item from the card back

1. Open a regular Trello card.

2. Select the More Actions menu (…).

3. Select Create Jira work item.

Fill out the Jira work item

When the work item form opens, some fields are pre-filled from your Trello card. You can edit any field before creating the work item.

The following fields are pre-filled:

• Site – pre-filled with the linked Jira site when one is available

• Space – based on the selected site

• Work type – defaults to Task

• Status – defaults to To Do

What gets copied from your Trello card

Trello maps the following card fields to the new Jira work item:

Attachments are not copied when you create the work item.

What happens after you create the work item

After you select Create, a new Link card appears on your Trello board right below your original card. This isn't a duplicate — it's a connected view of your Jira work item that lets you:

• View and edit key fields like status and priority directly from the card front.

• Expand the card to see and edit the full Jira work item without leaving Trello.

• Open the work item in Jira in a new tab if you'd like the full Jira experience.

The original Trello card and the new Jira Link card are also linked to each other, so you can navigate between them easily.

Why are there two cards

Your original Trello card stays on the board alongside the new Jira Link card. This is intentional — it gives you the flexibility to decide what works best for your workflow:

• Keep both to retain your original card for reference, while managing and updating Jira directly within Trello.

• Archive the original Trello card if you'd prefer the Jira Link card to be the single source of truth going forward.

• Archive the Jira Link card if you want the ticket to live in Jira without cluttering Trello.

To archive a card, open it and select Archive from the menu.

Permissions and access

• To create a Jira work item, you'll need access to a Jira site and space. If you don't have one yet, you'll be guided through a quick setup.

• Other Trello board members will see the Jira Link card on the board. To view any Jira content, they'll need access to the same Jira site. If they don't, they can request access from the Link card.

Troubleshooting

I don't see Create Jira work item on my card

Check that you're using a regular Trello card. This option is only available on regular cards.

I see my original Trello card and a new Jira card

This is expected. Trello adds a separate Link card for the new Jira work item alongside your original card.

I can only see limited details on the Jira Link card

You may not have access to the related Jira site or work item. Jira may prompt you to join the site or request access.

I was taken through Jira setup before creating the work item

This is expected if you're new to Jira. See Before you begin above for more details.