Activate AI for your Trello Workspace or Enterprise

Artificial Intelligence (AI) in Trello is a virtual teammate to help your organization to work more effectively. Here are some resources to help you learn more about AI:

• Understand AI

• Check if it’s right for your organization 

• See the AI features Trello provides

Activate or deactivate AI in your Standard or Premium Workspace

AI is automatically activated in all Standard and Premium Workspaces unless you have opted out of this experience before 9 July 2024. However, AI can be deactivated or re-activated at any time by following these steps.

Only Workspace admins will be able to change these settings.

1. Open your Premium Workspace.

2. Go to your Workspace settings.

3. Under AI, use the toggle to activate or deactivate AI.

If this is the first time you’re activating AI, you’ll have to review and accept the AI Terms of Service first.

Once it’s activated, your users will get a notification that they can start using AI features on their boards.

Activate or deactivate AI in your Trello Enterprise

AI is automatically activated in all Enterprises unless you have opted out of this experience before 9 July 2024. However, AI can be deactivated or re-activated at any time by following these steps.

Only Trello Enterprise admins are able to change these settings.

1. Go to your Enterprise Dashboard.

2. Locate the AI section and toggle the button to activate AI for Trello. Once enabled, every user in your Trello Enterprise now has access to AI in boards in your Enterprise Workspaces.

Frequently asked questions

I’m cancelling my Standard or Premium subscription but I currently have access to AI. Will I lose access when my Workspace downgrades to a free Workspace?

Yes - as AI is only available for Standard, Premium and Enterprise, you will lose access to AI on the Workspace you downgrade, as well as any features that are included in your subscription. You can see which features come with each Trello subscription at https://trello.com/pricing

I want to test out AI in Trello, but I don’t have a Standard, Premium or Enterprise subscription. How do I try out AI?

You’re welcome to start a Premium free trial which will give you access to AI and other Premium features for 14 days: https://trello.com/free-trial

My organization has other Atlassian apps and we already opted out of default-on from Atlassian Admin for those apps. Do I need to opt out again for Trello?

Nope! We’ve already recorded that you do not wish to have AI automatically activated so we will not automatically activate it for you in Trello.

I didn’t opt out of AI being automatically activated for me before 9 July 2024, and now it’s active in my Premium Workspace / Enterprise. Can I still deactivate it?

Yes, you can deactivate AI by following the steps in this help doc. We will not automatically re-activate AI for you once you’ve deactivated it.

I opted out of AI being automatically activated for me, but now I’d like to try it out. Can I activate it now?

Yes, you can activate AI by following the steps in this help doc. If you decide it isn’t for you, you’re welcome to deactivate it again.

Learn how to use AI on Trello

Once you’ve activated AI in your Workspace, you can learn how to use AI at Use AI to help write or edit content.