Manage licenses in Trello Enterprise

Most Enterprises manage their Trello Enterprise licenses in admin.atlassian.com. If you don’t see the sections from this article, it means your Enterprise’s licenses are managed there instead.

Find more detail about managing Trello Enterprise licenses in Atlassian admin

Licensed members

Licensed Enterprise members will appear in the Enterprise Members section. Each of these people occuipes one seat in your Enterprise.

To find a list of licensed Trello Enterprise members:

  1. Click the Trello Enterprise icon () in the header

  2. Select your Enteprise from the list

  3. Select Enterprise members on the left

Trello Enterprise admin dashboard showing the Enterprise members section.

Free managed accounts

Free Managed Accounts are Trello users that are managed by your Enterprise and have not yet been granted a license. They are listed on the Free Managed Accounts tab in the Enterprise admin dashboard.

Free managed accounts don’t have a license, so they don’t take up an Enterprise seat. Find more detail about managing accounts using an Atlassian Organization here

Free managed can’t access content owned by your Enterprise without being invited, and are not subject to the same admin control and visibility that licensed members are.

When a Trello Enterprise and an Atlassian Organization are linked, they’ll share the same set of managed members based on the Organization’s claimed domains. Any Trello user with an email address on the claimed domain will be a managed member of both the Enterprise and the Organization.

Grant a Trello Enterprise license

There are two ways to grant someone an Enterprise license:

  • Add them to an Enterprise Workspace

  • Grant them a license in the Free Managed Accounts section

By default, anyone can be granted a license by adding them to an Enterprise Workspace. Restrict who can be added to Enterprise Workspaces in the Security tab of your Enterprise Admin Dashboard.

Revoking a license from a billable member

A member’s license can be revoked by deactivating their license. To deactivate a member’s Enterprise license:

  1. Click the Trello Enterprise icon () in the header

  2. Select your Enteprise from the list

  3. Select Enterprise members on the left

  4. Select the Deactivate button next to any licensed member

The user will be deactivated on all Enterprise boards and Workspaces, and their license can be assigned to someone else.

Most Enterprises manage their Trello Enterprise licenses in admin.atlassian.com. If you don’t see the sections from this article, it means your Enterprise’s licenses are managed there instead.

Find more detail about managing Trello Enterprise licenses in Atlassian admin

 

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