What are managed accounts?

If you’re not an admin but want to learn more about managed accounts, see What is an Atlassian account? instead.

When you claim accounts from a verified domain they become managed accounts. Managed accounts give you the most security and access control over your company’s use of Atlassian products.

To view all the managed accounts for your organization:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Directory > Managed accounts.

You can search accounts by name and email address. When your search criteria is more than 3 characters, we return results that match at least 3 continuous characters in your search criteria in addition to results that include the full string.

If a user hasn't verified their email address, you're unable to make changes to their account. Learn how to resend a verification email to a managed account

If users have emails address with domains your company hasn’t verified, these users don’t appear on your Managed accounts page. This means you can't make changes to their accounts.  Verify a domain for your organization from the Domains page.

 

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