Getting Started
Manage Shadow IT in Trello
Organization admins can prevent managed accounts from signing up for Trello by using product request settings found in Security > Product requests at admin.atlassian.com.
This feature is available for organization admins who have Jira, Jira Service Management, or Confluence Enterprise plans. If you have any of these Enterprise plans, you also get product request settings for Trello.
Product request settings
When enabled, the Require admin review setting will prevent managed accounts from signing up for Trello and prompt them to request access instead. After they request access, an email is sent to all organization Admins to review the request.
Check out the product request settings article to learn about product request settings.
Review product requests
When reviewing a product request, we recommend that you contact the user to learn more about their request. You can update the status of the request to show your progress.
Marking a pending request as Resolved does not automatically allow access to the requested product.
Explore how to review product requests to learn about reviewing and managing product requests.
See also
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