Delete your Trello profile

To delete your Trello profile:

• See Delete your Atlassian account

What happens in Trello when you delete your Atlassian account

You will be removed from all boards. If you're the sole admin of a board with multiple members, it won’t have an admin anymore.

If you're the last member on the board, the board will be deleted. On a paid Workspace, the Workspace admin can join the board then add a new admin.

Personal data retained after account deletion

Once your account is deleted, Trello deletes from our systems your personal data, including things like your name, email address and location.

In certain cases, where Trello has a legitimate business or legal purpose to do so, Trello may keep your personal data. Some examples of this include:

• Financial information related to things like purchases and billing records; 

• Records showing why your account was deleted; or

• Data relating to a litigation or other legal inquiry.

Personal data within user content

When you delete your account, Trello does not delete personal data from content created in Trello, like names or email addresses that were typed into the description of a card or onto a card comment. Product admins or users, depending on the permission settings, would need to delete that content manually.

Personal data in third-party and custom apps

You or other users may have installed third party applications or custom applications, e.g., Power-Ups, that add features to Trello. These apps may have stored your personal data. To see a list of apps that may have stored your personal data, go to your account Settings page before deleting your Trello account.

Deleting an account does not cancel your Workspace’s plan

If you are the only member of the Standard or Premium Workspace, then your subscription will be cancelled when you delete your account. Individual account subscriptions will also be cancelled if the account they're associated with is deleted.

However, if you're the admin for a Standard or Premium Workspace with multiple members, deleting your account will not cancel your subscription. Instead, you will be prompted to choose a new admin for that Workspace before deleting your account, and the subscription will continue. At that point, only the new admin will be able to cancel the subscription.

To cancel your Standard or Premium subscription, see Change or cancel your Trello plan.

No access to registered email

For account security purposes, we can’t delete an account on your behalf.

Deletion requests must happen while logged in to an account, and must be finalized by clicking on the deletion confirmation sent to the registered email mailbox.

If the account is registered to a company email, we recommend working with the IT team that manages that email account to temporaraily regain access.