Collaborator Limit for Free Workspaces

What is a Collaborator?

A collaborator is anyone who’s been invited to a board in your Workspace or the Workspace itself. This includes:

• Workspace members

• Workspace guests (board members who aren’t members of your Workspace. This includes single-board guests and multi-board guests)

• Pending board and Workspace invites

Who doesn’t count as a collaborator?

• Anyone who’s only a member of closed boards in your Workspace

• Deactivated accounts

• Deactivated Workspace members

Anyone who’s requested to join your Workspace or a board in your Workspace, and isn’t already a member of any other boards in the Workspace or the Workspace itself, won’t be counted until you approve their request.

How can I check how many collaborators are in my Workspace?

You can see how many collaborators are in your Workspace by going to the Members page for the Workspace, you’ll see the number of collaborators in the sidebar.

What if my Workspace has more than 10 collaborators?

If your Workspace has more than 10 collaborators currently, the boards in this Workspace will become view-only. You’ll be able to see all the boards in the Workspace but won’t be able to make any changes to the cards in them.

While your Workspace has 10 or more collaborators you’ll also be unable to add any new collaborators to your boards or workspaces. You’ll be able to add and remove existing Collaborators to boards and the workspace but won’t be able to add any new ones.

What can I do about this?

Our paid plans allow you to have an unlimited number of collaborators in a Workspace. You can view each of our plans, as well as the features available with them on our pricing page: https://trello.com/en/pricing

We also offer discounts for Educational and Non-Profit customers in case you’re thinking of upgrading. You can find out more about these discounts here.

If your company are already using Trello with our Enterprise plan, you can use the steps here to request to add your Workspace to the Enterprise so you can have more than 10 collaborators. If you’re not able to do this, you’ll need to reach out to your Enterprise Admins (this is normally your IT team) to get them to do this for you.

Removing collaborators from your Workspace

You can also remove collaborators from your Workspace to allow you to edit cards and add new collaborators, you can find out more about how to do this and how this will affect your boards here - https://support.atlassian.com/trello/docs/removing-collaborators-from-free-workspaces/

My board has fewer than 10 members. Why am I seeing a message that I’m over the limit?

The 10 Collaborator limit for our Free plan applies to the Workspace your board is in rather than the board itself. So while your board might have fewer than 10 members, if there are more collaborators in the Workspace or there are other boards in the workspace with more collaborators, this will cause you to see these notices.

You can see how many collaborators are in your Workspace by going to the Members page for the Workspace. There, you’ll see the number of collaborators in the sidebar. You’ll only be able to see this is you’re an admin of the Workspace.

What if I’m not a Workspace admin?

If you’re not a workspace admin, you won't be able to view the Workspace Member’s page; instead, you’ll need to have one of the Workspace admins check this for you.

You can find out who’s a Workspace admin on your board by clicking on the Share button at the top of the board to view the list of board members.

What if our Workspace admins are unavailable?

If your Workspace admins are unavailable or have left your team, you can use the steps here to change the admins on your workspace - Changing the admins of a Workspace or board

How does this affect my Premium or Standard Workspaces?

It doesn’t. Only workspaces on our free plan will be limited to 10 collaborators. That being said, if you choose to downgrade to our free plan at a later date, then you’ll be limited to 10 collaborators in your Workspace from the point your subscription ends.

Helpful links

• Board guests 

• Removing Collaborators from a Workspace 

• How billing works with Trello Premium and Standard 

• Non-profit and academic discounts 

• Add a Workspace to an Enterprise