Setting up your Premium Workspace

If you've upgraded your Trello Workspace to Premium and you're looking to onboard your Workspace as smoothly as possible, you are in the right place.

1. Set up your Workspace

Add people to your Workspace

The first thing you will want to do with your new Premium Workspace is adding your colleagues as members. Go to your Workspace, then open the Workspace members page by expanding the sidebar and selecting Members up at the top.

Please note that the Trello Premium subscription is per-Workspace-member, which means that every person that you invite to be a member of your Workspace will incur an additional charge. You can check how billing works with Premium here. 

You can add members to your Workspace by clicking the Invite Workspace members button at the top of the member's page. Add members by entering their email address or Trello username. Individuals that are not already signed up with Trello will receive an email inviting them to sign up for Trello. When they create an account they will automatically be added to your Workspace.

Who do I need to add to my Workspace? Anyone you'd like to give full access to all Premium features and control with Premium permissions.

Workspace Member's Permissions

Once you have added and invited members to your Workspace, review the Workspace level permissions for your members. Workspace admins are able to set Workspace-wide permissions, change settings for all boards within the Workspace, and add or remove members. It is always good to have a couple of other trusted members with admin privileges in case you are unavailable to administer something at the Workspace level. To set Workspace level permissions for members, click the button to the right of the member's name that either says "Admin" or "Normal" and adjust accordingly.

2. Start collaborating

Create a board or associate existing ones

It is likely that members of your Workspace created Trello boards for projects before your Trello Workspace existed and now is the time to associate all of those boards with your Workspace. Once all of your Workspace's boards are associated with your Trello Workspace (you should see the workspaces' name next to the board's name), you will have admin privileges over all of the boards in your Workspace and your Workspace members will be able to easily view other Workspace-visible boards.

For any board where you are the admin, open that board and on the board's menu click More > Settings. In the board's settings, you will see the option to "Change Workspace.." where you can select the Workspace that you would like your board to be associated with. Select your Workspace and repeat this process for all of your boards.

If there are boards that should be associated with your Workspace that you are not the admin of, you should contact the admins of those boards and ask that they follow the same steps to associate their boards with your Workspace.

Add members to your boards

Click on the Add members button to invite people to your boards and start collaborating. You can add a member as Member or Observer. Type their email address or username and then select the arrow from the options right to the right. 

Member types

• Admins can view and edit cards, remove members, and change board settings. 

• Members can view and edit cards, but can't change board settings. 

• Observers can view, comment, and vote on cards. However, they can't move or edit cards, nor can they change settings.

Observer status makes it easier to share boards and information with clients and vendors. Give people the ability to view, but not modify, private Workspace boards, without needing to make the entire board public. You can even invite people outside the Workspace to be an observer on a board. However, if the observer needs to be added to more than one board, they will then become a multi-board guest.

Because Premium upgrades are per-Workspace, you will not be charged for board members that are added to only one board in the Workspace. 

To change a board members' permissions, click their avatar at the top of the board, then select Change permissions. Change the permission level next to their name, then close the “Share board” window.

Allow Workspace members to join

By default, Workspace members can't collaborate on boards unless they are added as a board member. If you don't want to go through the hassle of adding everyone to boards in your Workspace, you can select Allow Workspace members to join in the settings menu in the sidebar of any board. 

Set "Allow Workspace members to join" in each board's settings.

This will give Workspace members the ability to join boards in the Workspace themselves. You will have to do this for each board on your Workspace individually.

Unlimited Power-Ups

Power-Ups give you the opportunity to integrate applications you use on a daily basis right into your Trello boards. Power-Ups made by Trello are free to use. See Power-Ups by Trello for more in-depth descriptions.

Third-party Power-Ups may have a subscription or cost from the third-party developer that created and maintains them. You can find all Trello Power-Up in our Power-Up directory.

3. Visibility and control

Member's activity

Keep up to date on what projects your Workspace's members are working on. Visit the Members tab to view how many boards each member is on within your Workspace. If you click on that number, you’ll also be able to see what boards the member is a part of, and find a link to view the member's assigned cards.

Advanced permissions

Set the Workspace-level permissions for members, boards, and invitation restrictions in the Workspace settings. To open the Workspace settings, expand the sidebar and click Settings > Workspace settings.

This will help make sure that only the right people are added to your Workspace and boards, and that no one is creating public boards if they shouldn't be.

First, set the "Workspace membership restrictions". This enables you to limit membership in your workspace to only people with email addresses from your company. If you want, you can even limit membership to only specific email addresses. For example, if you only want users with the yourcompany.com email address to be able to be added to your workspace, then enter yourcompany.com.

Next, click Board creation restrictions to set the permissions for who can create public boards, workspace visible boards, and private boards. You can choose any workspace members, only workspace admins or nobody for each option.

Finally, set the permissions for Sharing boards with guests. You can choose to allow anyone to be added to boards associated with your Workspace (whether or not they are a member of your Workspace), or you can set it so that only members of your Workspace can be added to your Workspace's boards.

4. Account

Your billing

When you upgrade your Trello Workspace to Trello Premium you have the option to choose between a monthly or yearly billing plan. The cost is per Workspace member, so you'll be billed for every additional member you invite to the Workspace. 

When you navigate to the billing section, you'll be able to access and edit your payment method, your billing contact, billing history, and receipts, as well as add any additional invoice details you need for your business. Here you'll also be able to cancel your Premium subscription.

Premium is an upgrade for Workspaces. This means that you're upgrading a specific Workspace within your account instead of your account as a whole. For example, you could have one Premium Workspace in your account, and two free Workspaces.

If you'd like to learn more about how billing works, please refer to this article: How Billing works with Trello Premium.

If you need to cancel your Trello Premium subscription, please check the following article: Cancel Trello Premium

Priority Support

Customers with Trello Premium get priority support, meaning we’ll make sure your questions get answered within one business day, guaranteed.