• Documentation

Change who can give Enterprise seats to users

Workspace admins and Enterprise admins can add people to an Enterprise Workspace by default. Adding a person to an Enterprise Workspace automatically grants them an Enterprise license.

Sometimes Enterprise admins want to prevent Workspace admins from granting licenses by adding users to an Enterprise Workspace. Only a Trello Enterprise admin can change this setting.

To restrict the ability to add users to Enterprise Workspaces as a Trello Enterprise admin:

  1. Select Admin dashboard () in the header

  2. Select Workspace & board permissions in the Security section

  3. Under Workspace membership, find Both Enterprise and Workspace admins can invite users to the enterprise and select Change.

  4. Select Only Enterprise admins.

  5. Add a link and click Save. (Coming soon!)

 

What happens when you limit to Enterprise admins only

Enterprise admins can check how many seats are available so they can make sure they stay within their seat limit. They can also help make sure that the new seats go to users that really need it.

But, changing this setting also means:

  • Workspace admins can’t invite users who don’t have an enterprise seat yet.

  • Invite links will be turned off for all Workspaces within the enterprise.

  • Users will have to contact Enterprise admins or go through your company’s internal process just to get access.

  • If there’s not already an existing process, Enterprise admins will have to create a process for users to request access, resulting in more work for them.

  • Depending on your process, eligible users may have to wait for access.

What you need before changing this setting

To make sure your users know how to get added to the enterprise, you can only change this setting if you provide a way to direct them to the right place.

Decide on a process for how you want your users to request access.

  • Add instructions in a document to help your users learn how to request access.

    • Tip: This can also be an already existing process that your users use to request access to products.

  • (Coming soon!) You’ll be able to provide the link when you change the setting. This link will appear to Workspace admins when they try to get added to the enterprise.

Change who can add members to take up an enterprise seat

  1.  

What Workspace admins will see when they try to add users who don’t have a seat

(Coming soon!) “Learn how to request access” will go to the link you provide.

Error message for Workspace admins when adding users who don't have Enterprise seats.

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