Change who can give Enterprise seats to users

Workspace admins and Enterprise admins can add people to an Enterprise Workspace by default. Adding a person to an Enterprise Workspace automatically grants them an Enterprise license.

Sometimes Enterprise admins want to prevent Workspace admins from granting licenses by adding users to an Enterprise Workspace. Only a Trello Enterprise admin can change this setting.

To restrict the ability to add users to Enterprise Workspaces as a Trello Enterprise admin:

1. Select Admin dashboard () in the header

2. Select Workspace & board permissions in the Security section

3. Under Workspace membership, find Both Enterprise and Workspace admins can invite users to the enterprise and select Change

4. Select Only Enterprise admins

5. Add a link and click Save

What happens when you limit to Enterprise admins only

Enterprise admins can check how many seats are available to assign. They can also help make sure that the new seats go to users that really need it.

But, changing this setting also means:

• Workspace admins can’t invite users who don’t have an enterprise seat yet

• Invite links will be turned off for all Workspaces within the enterprise

• Users will have to contact Enterprise admins or go through your company’s internal process to get access

What you need before changing this setting

In order to restrict invitations to Enterprise admins, you must provide a link to your organization’s internal instructions to request access to Trello.

We recommend you add instructions to your internal knowledge base that tells users how to request access. Once this is complete, you can provide the link when you change the setting. This link will appear to Workspace admins when they try to get added to the enterprise. This can be an existing process that your users use to request access to products.

What Workspace admins will see when they try to invite users

Workspace admins will see an error saying the invited user can’t be added because they’re not an Enterprise member. They’ll be given the link you provide at the bottom of the error message, clicking it will take them to the link you provided on how to request access to Trello.