Change or cancel your Trello plan
Change a Workspace’s plan
You’ll need to be a Workspace administrator to change your Standard or Premium Workspace to another plan.
To change your Workspace’s plan:
Expand the sidebar and select Settings then Billing
Select Explore plans to see the current upgrade and downgrade options for your Workspace
Choose the plan you prefer
When you change from Premium to Standard your Workspace will change to the new plan at the end of its billing period.
When you change from Standard to Premium, your Workspace will be upgraded, and you will be charged a pro-rated amount immediately.
If you start a Premium trial on a Standard Workspace, your Workspace will automatically upgrade to a Premium Workspace at the end of the trial. You can cancel the upgrade from your Workspace’s billing page.
Cancel a Workspace’s plan
You’ll need to be a Workspace administrator to cancel your Trello Premium or Standard Workspace plan.
To cancel the Workspace’s plan:
Expand the sidebar and select Settings then Billing
Select Cancel at the bottom of the page
Your Workspace plan will be canceled at the end of its billing period and it will become a free Workspace
You can change or cancel your Workspace plan from the web version of Trello. Our desktop and mobile apps don’t currently support subscription management.
To change an Enterprise plan, contact your assigned advocate or raise a ticket with Trello Support.
Cancel a free trial
If a payment method is added, a Workspaces on a free trial will automatically convert to that paid plan at the end of the trial period. If no payment method is provided, the Workspace will downgrade to the free plan at the end of the free trial.
If you want to cancel your free trial early, please contact our billing support team for help.
To contact billing support about a free trial:
Open the billing contact form: Contact billing support
Log in
Since free trials don’t create invoices, choose Payments then Payment and credit card issues then Proceed without URL, SEN, EN or invoice number
Change your Workspace subscription during a free trial
Any changes you make to your plan during a free trial will happen after the free trial ends.
For example, if you start a Premium free trial in a Workspace that’s on the Standard plan, then decide to cancel your Standard plan, you’ll have Premium features until the end of the free trial, then your Workspace will downgrade to the free plan.
Similarly, if you start a Premium free trial for your Workspace, then decide to upgrade to Standard instead, you’ll have Premium features until the free trial ends, the your Workspace will be upgraded to Standard.
What happens when a Workspace is downgraded to free
Workspaces keep all current paid features until the end of their billing period. After that:
The 10 most active Workspace boards will remain open. Other boards will be closed, but not deleted. Extra boards can be closed or moved to a different Workspace before downgrading. How to reopen a closed board
Boards in that Workspace will become view-only until the number of collaborators is reduced below 10. More about the collaborator limit in free Workspaces
Data from paid features will be hidden, but not deleted. Export data before downgrading, or upgrade again to view the data.
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