Teamwork Graph CLI FAQ

Is Teamwork Graph CLI available to all customers?

Yes. Teamwork Graph CLI is available to all Atlassian customers.

Is Teamwork Graph CLI free to use?

In the current beta phase, Teamwork Graph CLI is free to install and use.

In the future, installing the CLI will remain free, but certain forms of usage will be billed. With 90 days advance notice, certain enriched, value-added commands will be billed with at least 1 Rovo credit per call. Certain complex queries will cost more than 1 credit per call.

These enriched commands require Teamwork Graph CLI to aggregate responses from multiple Atlassian and non-Atlassian apps and run AI inferencing to generate insights. For example, twg collaborator provides insights on collaborators by analyzing common artifacts and interactions between users in an organization. Similarly, twg context aggregates information across multiple Atlassian and non-Atlassian systems to deliver the best context around a work item, Confluence page, or user.

The detailed rate card will be published with 90 days advance notice before billing begins.

Rovo credit consumption from Teamwork Graph CLI is included in your Rovo credits dashboard in the Atlassian Admin hub. To view it, go to Atlassian Administration. Select Insights, then Platform usage, then Rovo credits.

How is Teamwork Graph CLI different from Atlassian CLI?

Atlassian CLI was built for human-driven administration before agentic usage was common. Teamwork Graph CLI is purpose-built as an agent-first CLI that standardizes commands and outputs for how agents actually work.

Teamwork Graph CLI also offers capabilities beyond Atlassian CLI, including access to cross-product data from the Teamwork Graph and additional Atlassian tools such as Bitbucket, Teams, Customer Service Management, Jira Service Management, Jira Align, and Talent.

Does Teamwork Graph CLI work offline?

No. Teamwork Graph CLI is a local binary, but it accesses cloud data and services. A network connection is required.

Is my data leaving Atlassian when I use the CLI?

No. Teamwork Graph CLI is a local binary that runs on your machine. It calls Atlassian’s cloud APIs to retrieve data, but your data is not stored or processed outside of Atlassian’s infrastructure. Additionally, Teamwork Graph honours your IP and location allowlists if you have configured them.

What data does Teamwork Graph CLI access and who can see it?

Teamwork Graph CLI respects your existing Atlassian permissions. It only surfaces data that the authenticated user is already authorised to see. No new access is granted by installing or using the CLI.

Does Teamwork Graph CLI support OAuth?

Not yet. Teamwork Graph CLI currently supports API tokens for secure, targeted access. OAuth support is on the roadmap.

Does Teamwork Graph CLI only work with agent terminals?

No. Teamwork Graph CLI can be used by any AI agent or tool that can invoke a CLI. For example, agents that run commands behind the scenes — not just agent terminals — can use Teamwork Graph CLI.

Should I use Teamwork Graph CLI or Rovo MCP?

Teamwork Graph CLI and Rovo MCP are both official ways for AI agents to work with Atlassian data via the Teamwork Graph. They are complementary, not interchangeable:

• TWG CLI is a command-line, agent-oriented interface best suited to shell, CI/CD, and deep, graph-style automation.

• Rovo MCP is an MCP server that exposes tools to MCP-capable hosts (web LLMs, IDEs, or sandboxes) using OAuth and host-native auth flows.

For a detailed comparison and decision guide, see Choosing between Teamwork Graph CLI and Rovo MCP.

How Rovo credit usage works with Teamwork Graph CLI

Rovo credits allow you to perform intelligent operations across your Atlassian data. Rovo credit usage depends on the output returned for interactions with Teamwork Graph CLI. Your organization receives Rovo credit allowances based on your Atlassian app and plan, pooled at the organization level.

For thresholds, plan-level allowances, and what happens when you approach your usage limit, see Rovo usage allowance

Rovo can use context from the Teamwork Graph to synthesize information from multiple sources, provide comprehensive answers, automate complex tasks, and surface relevant context exactly when you need it. Rovo credit usage is based on the complexity of the response and processing required. Richer, more detailed answers that require significant processing use more credits than simple lookups.

To help you manage your usage, operations are categorized by the value they provide: