Manage default access for future agents
Who can do this? Role: Organization admin Atlassian Cloud: Standard, Premium, Enterprise Atlassian Government Cloud: Not available |
Organization admins can set a default app and group access that automatically applies to all future agents.
For existing agents, you can manage their access from their profiles. See Manage agents in your organization
To manage access:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Rovo, then Agents.
Go to the Access tab. Configure which apps or groups will have access to future agents.
Add apps to AI-enabled apps list
Agents are only available in apps where AI is enabled. To use agents, add apps to your AI-enabled apps list.
To add apps:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Platform experiences, and then AI settings.
Go to AI-enabled apps and follow the prompt to activate apps from the Apps tab.
Manage agent access for an app
To add an app,
Select Add, then Apps.
Select the apps that future agents will have access to by default. The agents are automatically assigned the user role for that app.
Review your selection.
Select Grant access to confirm.
After you confirm, the Agents page will display apps that have access to future agents.
To remove an app, select Remove next to the app name.
Manage agent access for a group
To add a group,
Select Add and then Groups.
Select the groups from the dropdown to give future agents the same app access and permissions as group members.
Select Add to confirm.
After you confirm, the Agents page will display the groups that have access to future agents.
To remove a group, select Remove next to the group name.
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