Apps and features available for Atlassian Isolated Cloud

Atlassian Isolated Cloud apps are based on the Cloud Enterprise version of our apps, so they share many of the same features and functionalities. There are some important differences though and this page outlines what’s currently supported and unsupported to date.

Atlassian apps

Atlassian Isolated Cloud includes the following Atlassian apps:

Available

Not available

Jira

Jira Service Management

Confluence

Atlassian Guard Standard

Atlassian Guard Premium

 

❌ Bitbucket

❌ Compass

❌ Jira Align

❌ Jira Product Discovery

❌ Trello

❌ AI/Rovo

❌ Atlassian Analytics

❌ DX

The following table outlines which app features are currently supported:

App

✅ Supported

❌ Not supported

Jira

  • Create a project

  • Create a work item

  • View a work item

  • Comments

  • Attachments

  • Search

  • Create and view a board

  • Create version

  • In-app and email notifications

  • Project configuration (including workflows, custom field configuration, and board configuration)

  • Automation features

  • Customer-managed keys

  • Create version

  • Share

  • Connect Confluence pages

  • Jira Administrator - create backup

  • Slack integration

  • App analytics

  • Atlassian Intelligence features

  • Loom features

  • Deployments

  • Toolchain

  • Code features

  • Automation rules that require 3P systems integration

  • Inviting a new, non-IdP synced user

  • Mobile app

Jira Service Management

  • Create a project

  • Create a work item

  • View a work item

  • Comments

  • Attachments

  • Search

  • Create and view a board

  • Project configuration (including workflows, custom field configuration, and board configuration)

  • Queues (inc. bulk actions, limits)

  • Assets

  • Incident management features

  • Customer portal

  • Canned responses

  • Forms

  • Agent functions

  • Customer-managed keys

  • Automation features

  • Cross-site knowledge base

  • Services

  • Incident timeline for Confluence

  • Share

  • Current-site sync for Alerts

  • Stakeholders

  • Jira Edge Connector

  • Virtual agent

  • Assets reports (inc. Assets Data Manager)

  • App analytics

  • Atlassian Intelligence features

  • Loom features

  • CSM (Customer Success Management)

  • Automation rules that require 3P systems integration

  • Inviting a new, non-IdP synced user

  • Slack integration

  • Mobile app

  • Incoming emails related features

Confluence

  • View, edit, create a page

  • View, edit, create page comments

  • View, edit, create inline comments

  • Page tree loading, moving items in page tree

  • Reacting with emojis on pages and in comments

  • Permissions/restricting pages

  • User search and mentions

  • View space overview

  • Create a space

  • Attachments

  • Search

  • Space export

  • Customer-managed keys

  • Company hub

  • Confluence calendars

  • Space reports

  • Feeds

  • Notifications

  • Add watcher

  • Live docs

  • Mission control

  • Page analytics

  • Slack integration

  • Atlassian Intelligence features

  • Whiteboards

  • Databases

  • Automation rules that require 3P systems integration

  • Confluence questions

  • Mobile app

Atlassian Guard Standard

  • Enforced single sign-on (no external user SSO)

  • SCIM automated user provisioning (no Google or Azure AD sync)

  • Mobile application management (MAM)

  • API token controls

  • Organization audit log

  • Data security policies

 

Atlassian Guard Premium

  • Data classification

  • Data classification in apps (Jira/Confluence)

  • Data security policies

  • Data security policy using classification as a coverage

  • Guard Detect

    • Anomalous activity detections

    • Content scanning

  • Guard Detect Webhook integration

Other Atlassian features

Capability

✅ Supported

❌ Not supported

Platform experiences

  • Teams

  • Home

  • Projects

  • Goals

 

Collections

  • Service Collection (ITSM/O and Assets)

  • Strategy Collection

  • Service Collection (CSM and Rovo)

  • Teamwork Collection

  • Product Collection

Other

System Health Dashboard

 

Administration features

Since some features of Atlassian apps aren’t supported , they’re also not supported as administration features.

Features

✅ Supported

❌ Not supported

Administration features

  • User account information data

  • Security guides

  • Authentication policies

  • Identity providers

  • Data classification

  • Data security policies

  • Audit log events

  • Users management

  • Groups management

  • Apps management

  • App URLs

  • Admin search

  • Email notifications

  • Managed accounts

  • Admin export

  • Organization insights

  • Organization selection

  • Custom domains per environment

  • Admin contextual help

  • Audit log webhooks

  • Inviting an existing IdP synced user to join the org

  • Compliance

  • Billings

  • Delete organization

  • Site renaming

  • Security Insights

  • Admin notifications

  • Inviting a new, non-IdP synced user

  • User access settings

  • User access requests

  • Domain members

  • Authentication policy members

  • Admin Insights and usage monitoring

  • Discover apps

  • Site-connected apps

  • Site transfer

  • Platform experiences management (for Home, Goals, Projects)

  • Data management (migrations)

  • Rovo & Atlassian Intelligence features

  • External users security policies

  • Custom domains per site

  • Add app and site (no self-serve provisioning)

  • User's last active timestamp

  • Connected sources

  • Contacts

  • Teamwork collection management

  • Avatar management

  • Sandbox

  • Data residency

  • Encryption policy creation

  • CDEN (custom email domains)

  • AI-enabled apps

  • Admin Hub automation

  • Emoji settings

  • Login customization

  • Anti-abuse image scanning

  • Usage statistics:

    • User count over 12 months

    • Monthly changes

Authentication

  • Uploading user’s profile image from gravatar.com

Migrations tooling

  • Data Center to Cloud 1P app data

  • Data Center to Cloud 2/3P app data

  • BRIE for 1P app data

  • Portfolio Insights

  • BRIE for 2P app data

  • Cloud to Cloud for 2P apps

  • Application tunnels (Data Center to Cloud)

  • Sandbox

  • Cloud to Cloud for 1 apps

Application links

  • OAuth 1.0

  • OAuth 2.0

 

Third-party integrations

Capability

✅ Supported

❌ Not supported

Third-party apps

All Marketplace apps listed in the Isolated Cloud collection

  • Marketplace apps email notifications

  • Smart links for third-party apps

External integrations

 

Scriptrunner scripts will not be able to interact with remote sites.


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