Data migrated from Cloud to Atlassian Government Cloud

Overview of Atlassian Government Cloud

Learn about Atlassian Government Cloud, including feature availability, security and compliance, and the details of how Atlassian apps and user management works.

Manage Atlassian Government Cloud

Feature availability in Atlassian Government Cloud

Plan your Atlassian Government Cloud migration

Steps to migrate from Cloud to Atlassian Government Cloud

Here is a summary of what data is and isn’t migrated when moving from Atlassian Cloud to Atlassian Government Cloud.

Jira data

Jira data also includes the associated Jira Service Management data.

Supported

Unsupported

✅ Jira work items and field content:
System and custom fields

❌ Jira Service Management features powered by Opsgenie:
All content accessed through the Opsgenie URL, alerts and on-call schedules

✅ Board and sprint data

❌ Overview for Jira business spaces

✅ Dashboards

❌ Rovo or Atlassian intelligence features

✅ Comments

❌ Views (including comments), insights, votes, and reactions from Jira Product Discovery

✅ Advanced roadmaps

❌ Jira Product Discovery roadmaps, ideas and idea templates (JPD licence is not supported on AGC)

✅ Media files:
Media attachments, Avatars, and Logos

❌ Automation rules

✅ Space configuration data:
Workflows, Global permissions, Schemes, Screens, Custom field configuration, work types, and Board configuration

❌ Marketplace apps (to copy app data, contact the respective Marketplace Partner)

✅ Portal-only accounts for Jira Service Management

❌ Jira Service Management

Knowledge base, VSA, Project Reports, Ops Container Data (IM Chat), Ops Container Data (IM JSD), IM JSD, JSM Reporting, AVP (dependent on JSM Reporting), Reports, Canned Response, External links, Email Settings, External Resources, Data Manager, Services schemas (in Assets), Data manager (Assets), Widgets, Internal notifications, Operations, Change management (Change window settings, AI Assessment configurations and results)

✅ Users and groups

 

✅ Archived spaces

 

✅ Trashed spaces

 

✅ Jira Service Management customers and organizations

 

✅ Jira Service Management data:
Queues, Request types and Request type groups, Workflows, SLA calendars, SLA time metric configuration, Approvals, Portal settings, Features, Forms, Help center(Customized look and feel such as help center logo and banner logo ,Home page layout, login message, site-wide announcement, landing pages, topics, layouts, multi-Help Centers, Project mapping) and Assets (object schemas, objects, and object attachments), Change management, Incident management, Customer Notification Templates.

CSAT settings, JSM Calendar, TimeMetric (SLA), JSM Project Reports, JSM issue comments, Risk Insights, CSAT Feedback, Translation and Project Language, Customer Organisation and Users and project association, Customer notifications, Proforma

 


Confluence data

Supported

Unsupported

✅ Comments

❌ Private spaces

✅ Media files:
Media attachments, Avatars, and Logos

❌ Whiteboards

❌ Databases

❌ Slides

✅ Space configuration data:
Space settings, Permissions, and User-created templates

❌ Marketplace apps (to copy app data, contact the respective Marketplace Partner)

✅ Users and groups

❌ Rovo or Atlassian intelligence features 

✅ Archived spaces

 

 

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