Data migrated from Cloud to Atlassian Government Cloud

Overview of Atlassian Government Cloud

Learn about Atlassian Government Cloud, including feature availability, security and compliance, and the details of how Atlassian apps and user management works.

Manage Atlassian Government Cloud

Feature availability in Atlassian Government Cloud

Plan your Atlassian Government Cloud migration

Steps to migrate from Cloud to Atlassian Government Cloud

Here is a summary of what data is and isn’t migrated when moving from Atlassian Cloud to Atlassian Government Cloud.

Jira data

Jira data also includes the associated Jira Service Management data.

Supported

Unsupported

Jira work items and field content:
System and custom fields

Jira Service Management features powered by Opsgenie:
All content accessed through the Opsgenie URL, alerts and on-call schedules

✅ Board and sprint data

Overview for Jira business spaces

Dashboards

Rovo or Atlassian intelligence features

✅ Comments

Views (including comments), insights, votes, and reactions from Jira Product Discovery

✅ Advanced roadmaps

Jira Product Discovery roadmaps, ideas and idea templates (JPD licence is not supported on AGC)

Media files:
Media attachments, Avatars, and Logos

Automation rules

Space configuration data:
Workflows, Global permissions, Schemes, Screens, Custom field configuration, work types, and Board configuration

Marketplace apps (to copy app data, contact the respective Marketplace Partner)

✅ Portal-only accounts for Jira Service Management

Jira Service Management

Knowledge base, VSA, Project Reports, Ops Container Data (IM Chat), Ops Container Data (IM JSD), IM JSD, JSM Reporting, AVP (dependent on JSM Reporting), Reports, Canned Response, External links, Email Settings, External Resources, Data Manager, Services schemas (in Assets), Data manager (Assets), Widgets, Internal notifications, Operations, Change management (Change window settings, AI Assessment configurations and results)

✅ Users and groups

 

✅ Archived spaces

 

✅ Trashed spaces

 

✅ Jira Service Management customers and organizations

 

✅ Jira Service Management data:
Queues, Request types and Request type groups, Workflows, SLA calendars, SLA time metric configuration, Approvals, Portal settings, Features, Forms, Help center(Customized look and feel such as help center logo and banner logo ,Home page layout, login message, site-wide announcement, landing pages, topics, layouts, multi-Help Centers, Project mapping) and Assets (object schemas, objects, and object attachments), Change management, Incident management, Customer Notification Templates.

CSAT settings, JSM Calendar, TimeMetric (SLA), JSM Project Reports, JSM issue comments, Risk Insights, CSAT Feedback, Translation and Project Language, Customer Organisation and Users and project association, Customer notifications, Proforma

 


Confluence data

Supported

Unsupported

Comments

Private spaces

Media files:
Media attachments, Avatars, and Logos

Whiteboards

Databases

Slides

Space configuration data:
Space settings, Permissions, and User-created templates

Marketplace apps (to copy app data, contact the respective Marketplace Partner)

✅ Users and groups

Rovo or Atlassian intelligence features 

✅ Archived spaces

 

 

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