About AI in Atlassian apps
AI is available and automatically activated for all apps on Standard, Premium, and Enterprise plans. Organization admins can manage AI preferences from Apps > AI settings > AI-enabled apps in Atlassian Administration.
AI is not available in Atlassian Government organizations.
How do Atlassian’s AI features work?
Atlassian’s AI features leverage artificial intelligence developed internally and from OpenAI. They use the Teamwork graph, which is unique to your teams' project or service work, along with internal language models and OpenAI to deliver results specific to the your organization’s context.
Across our app suite, we’ve tailored AI features to enhance the productivity of your team. Explore AI features in your apps
Example: In Confluence your team can use Rovo AI to generate new content or edit the tone of their writing, summarize the main points of a longer document, or ask questions about where to find a piece of information.
Example: In Jira Service Management, teams can use the virtual service agent to ask questions and get an immediate response, or agents can use it to summarize complex requests to get up to speed quicker.
Privacy and security
AI and Rovo at Atlassian have been built with our Responsible Technology Principles – focused on transparency, trust, accountability, human-centricity, and teamwork – and is governed by our security and trust standards.
For more on how Rovo works, its limitations, and our commitment to privacy, visit the Atlassian Trust Center.
Permissions
AI and Rovo honor any permissions set up in your apps. This means that users will not be able to create or generate content based on resources they do not have access to.
Read more on access and permissions in Jira and Confluence.
Is AI right for my organization?
Before activating AI, we recommend you confirm with your privacy and security teams that it suits your organization’s needs.
You should not activate AI if your organization has a Business Associate Agreement (BAA) in place for HIPAA compliance.
If you have any more questions about AI and whether or not it's right for your team, contact support.
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