Troubleshoot the Teamwork Graph CLI

This experience is currently in beta.

If you run into issues with Teamwork Graph CLI, use this page to diagnose common problems, keep the CLI up to date, and get help.

Run all of these troubleshooting commands from your terminal.

Run a health check

To check your authentication, connectivity, and build info, run:

twg doctor

This is always the best first step — it tells you what's working and what isn't.

Repair your setup

If twg doctor reports issues with your configuration or agent skills, run:

twg setup

This re-runs the setup process and refreshes your agent skill files without reinstalling the binary.

Update Teamwork Graph CLI

If you're on version 0.9.6 or earlier, twg update may not work correctly. Instead, follow these steps to update it manually.

macOS and Linux — curl installer (recommended for older versions):

curl -fsSL https://teamwork-graph.atlassian.com/cli/install -o twg-install.sh bash twg-install.sh

Windows — PowerShell:

curl.exe -fsSL https://teamwork-graph.atlassian.com/cli/install.ps1 -o twg-install.ps1 powershell -ExecutionPolicy Bypass -File .\twg-install.ps1

Windows — Command Prompt:

curl.exe -fsSL https://teamwork-graph.atlassian.com/cli/install.ps1 -o twg-install.ps1 powershell -ExecutionPolicy Bypass -File twg-install.ps1

If you're on version 0.9.7 or later and want to use the built-in updater:

twg update

To see what's changed in recent versions, view the TWG CLI changelog

Common issues

Issue

Solution

~/.local/bin not in PATH

Add the line printed by the installer to your shell profile (for example, ~/.zshrc or ~/.bashrc), then restart your terminal.

Windows SmartScreen warning during install

Select More info, then Run anyway. This is expected for pre-release builds that don't yet have a production code signature.

Authentication fails after update

Run twg login to re-authenticate. If using a scoped token, run twg login --pat.

Bitbucket commands not working

Bitbucket requires a separate token. Re-run twg setup and follow the optional Bitbucket token prompt.


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