Manage Rovo connectors

Rovo connectors enable you to connect third-party apps outside Atlassian to enhance Rovo Agents, Search, and Chat. Before connecting to a third-party app, we recommend reviewing the types of data stored in that app, and confirming that connecting the data aligns with your internal data use policies and practices.

Types of connectors

There are four types of Rovo connectors:

1. Synced connectors: Providing the highest quality for your search and chat, these connectors are setup by an Admin to sync all your workspace content.

2. Synced Lite connectors: These connectors sync and index each user’s content as they connect from Rovo Search.

3. Direct connectors: Connect to third-party data sources without indexing any data into Atlassian. Results are retrieved live via search APIs during a search or chat.

4. Smart Link connectors: Don’t need to be setup by an admin, and instead use Smart Link data to show results based on an individual user’s permissions and history.

For more details on the differences between these connectors, see Rovo connector types.

Permissions

Rovo relies on and respects the permissions that are set in your third-party apps. Content that isn’t restricted may appear for all users in search results, or can be used by Agents or Chat. More on how permissions are kept in sync

Connectors that require an admin to setup

To set up Rovo connectors, you need to have organization admin permissions in admin.atlassian.com. Learn about permissions

Connectors per site

On each site with Rovo, most connectors can only be used to connect to a single workspace. This means that:

• On a single Rovo site (for example, yoursite.atlassian.net), you can only connect each app once (Google Drive)

• Each different site with Rovo can connect to a different app workspace (your company's Google Drive) using its own connector.

The only connectors that can be setup multiple times on a single Rovo site are the Custom website connector and the Jira Data Center Connector.

How to set up connectors

To connect your third-party app, see support guides for connecting Rovo to:

If you’d like to disconnect an app, see Disconnect an app from Rovo.

After admin setup

Users may need to connect to the external apps to ensure they see only the data they have permission to access. They might not have to perform this step if they have previously connected their Atlassian account to the app.

Once the connector is setup and the user has connected it with the app, Rovo can use and show that data in Search, Chat, and Agents.

Monitor connector health

You can easily see if your connectors are syncing, disconnecting or require attention. Just click the status icon for more info and steps to fix any issues, like re-authenticating or updating permissions. We suggest checking your connectors page often to keep everything running smoothly.

Connectors that don’t require admin setup

A number of connectors are also available without an admin to setup. These connectors become available once an end user connects through Rovo Search.

Connectors that don’t require admin setup are:

• Google Drive (as a Synced Lite connector)

• All the Smart Link connectors listed below.

Smart Link connectors

Your teammates will have access to many other apps in Search using Smart Link connectors. Smart Link connectors don’t need to be setup by an admin, and instead use Smart Link data to show results based on individual user’s permissions.

To understand how Smart Link results show in Search, or how to connect, see Search with Smart Links.

We currently support the following Smart Links connectors: