Other Atlassian app capabilities in Teamwork Graph CLI

Teamwork Graph (TWG) CLI supports several additional Atlassian apps. Each section below shows what your agent can do.

Customer Service Management

With TWG CLI, your agent can query Customer Service Management (CSM) data to help you understand customers, organisations, and support channels.

Use case

Example prompt

Find a customer

“Find the customer profile for [name or email].”

Look up an organisation

“Show details for the Acme Corp organisation in CSM.”

Browse support channels

“What support channels are configured?”

Get channel context

“Show me the context for the email channel.”

Loom

With TWG CLI, your agent can search and retrieve Loom videos, spaces, and workspaces. 

Use case

Example prompt

Find a video

“Find the Loom video I recorded yesterday.”

Get video details

“Get details for this Loom video: [URL].”

Browse a Loom space

“List videos in the Engineering Loom space.”

Explore workspace

“What Loom workspaces are connected?”

Trello

With TWG CLI, your agent can explore your Trello boards, lists, cards, and workspaces.

Use case

Example prompt

Find boards

“List my Trello boards.”

Browse cards on a board

“Show me the cards on the ‘Product Roadmap’ board.”

Get card details

“Find the Trello card about the Q3 launch.”

Browse lists

“Show the lists on my team’s board.”

Find workspace members

“Who is in the Platform workspace on Trello?”

Create a card

“Create a Trello card in the Backlog list: investigate auth latency.”

Jira Align

With TWG CLI, your agent can query Jira Align data to help you navigate enterprise planning, portfolio management, and the Strategic Planning Framework (SPF).

Use case

Example prompt

Find projects

“List Jira Align projects.”

Explore project types

“What project types are available in Jira Align?”

Browse portfolio plans

“Show me the active portfolio plans.”

Explore SPF plans

“List strategic plans in Jira Align.”

View plan scenarios

“What scenarios exist in the Platform SPF plan?”

Check connected sites

“What Jira sites are connected to our Jira Align instance?”

Talent

With TWG CLI, your agent can query workforce planning data in Atlassian Talent.

Use case

Example prompt

Find a position

“Find the open positions in the Platform Engineering team.”

Query workforce data

“List positions that are currently unfilled.”

Explore team capacity

“What positions are allocated to the Security team?”

 

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