• Documentation

Invalid or missing board filters

Before you copy data from one instance of Jira Cloud to another, we check if you have invalid or missing board filters. To resolve this, you need to:

  • Add a valid filter to your project board, or

  • If you don’t have a valid filter, create a new filter and then add it.

Before you begin

To configure the board and any of its settings, you must be either:

  • project administrator for the location of the board

  • board administrator for the board itself

Add a valid filter

To add a valid filter:

  1. Go to your board, then select more () > Configure board.

  2. On the General and filter page, use the Saved Filter dropdown to add a valid filter.

For a Scrum board

The board settings screen of a Scrum board in the General and filter tab

For a Kanban board

The board settings screen of a Kanban board, found in the General and filter tab

Select a new filter

If you don’t find a valid filter, create a new filter and add it to your board.

  1. From the top navigation bar, select Filters > View all filters.

  2. Select Create filter.

  3. Define and run your search.

  4. Select Save as above the search results.

  5. Enter a name for the new filter and select Submit.

  6. Go to your board, then select more () > Configure board.

  7. On the General and filter page, use the Saved Filter dropdown to add the filter.

Learn more about filters and how to use them.

Still need help?

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