Connect Box to Rovo

Search all your Box documents, spreadsheets, and presentations alongside your company knowledge.

Before you begin

• To connect Box to Rovo, you will need to be a Box admin (not co-admin and group-admin) with an Enterprise account with 2-step verification (2FA) setup on your Box account.

• Only documents, presentations, and spreadsheets are available to Rovo.

• Rovo will always respect permissions. Users will only ever see files that they already have access to.

Connecting to Box

To get to the setup screen for Box:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Settings > Rovo.

3. Under Activated sites, next to the site you want to connect, select More actions () and select Add connector.

4. Select Box and press Next.

5. Enter a name for your Box connection.

6. Review and agree to the data usage information.

7. Select Authorize Box.

8. A new tab will open to step you through Box authorization. You must log in with the account that has Box administrator permissions.

9. Read through the permissions and select Grant access to Box.

Next steps

After you’ve finished connecting Box:

1. Files will start to show in Search incrementally over the next few hours.

2. Your team members will see Box show up as a filter option in Search. If they haven’t connected to Box from their Atlassian account, they may be asked to connect before they can see results. This is required so Rovo can make sure your teammates only see files that they already have access to.

3. Depending on the number of files in Box, it may take some time for all your files to be indexed and appear in Search.