What data is backed up and restored

✅ Jira issues and field content:
 System, Custom fields

✅ Board and Sprint data

✅ Users and user group settings

✅ Comments

✅ Media files:
Media attachments, Avatars, and Logos (if selected)

✅ Project configuration data:
Workflows, Global permissions, Schemes, Screens, Custom field configuration, Issue types, and Board configuration

✅ Advanced Roadmaps

✅ Jira Service Management customers and organizations

✅ Jira Product Discovery (Partially backed up)

✅ Jira Service Management data:
Request types, Workflows, Custom fields, SLAs, Queues, Reports, Help centers, Virtual service agents, Forms, Assets
Note: Help center data includes layouts, announcements, branding, and portal configurations

❌ Automation rules

❌ Marketplace apps

❌ Jira Service Management data:
CSAT settings, Canned responses, External links, Email settings (channels), Language support, Chat, Notification email, Widget, Internal notifications, Operations, Service registry, Knowledge base, Data manager

❌ Jira Service Management data powered by Opsgenie:
All content accessed through the Opsgenie URL, as well as alerts and on-call schedules

Confluence data

✅ Users and user group settings

✅ Space types:
Active spaces, Personal spaces, and Archived spaces

✅ Space details:
Space logo, Name, Key, Categories, and Description

✅ Space data:
Sidebar settings, Content status settings, Space permissions, Look and feel, Pages & blogs

✅ Page/blog data:
Title, Content (including history), Labels, Comments (including history), Attachments (including history), Likes, Page restrictions, Links, Default page statuses, Stock Unsplash images in headers

Entities and permissions:
✅ Site-level settings: Configuration, Security, Look and feel, and Administration

❌ Space data:
Analytics data, Space shortcuts, and Related pages settings

✅ Whiteboards

❌ Databases

❌ Page/blog data:
Analytics data, Reactions, Custom uploaded images in headers, Custom emojis (page and in title), and Public links (these will need to be newly generated)

❌ User profiles:
User avatars (users will need to update their avatars after data copy), and Passwords

✅ Team calendars

❌ Automation rules

❌ Marketplace apps:
App and app data stored with the vendor (to copy app data, contact the respective Marketplace partner)