View backups
New Backup and Restore Experience Open Beta: Enrolment Closed
New enrolment is now closed. Customers who have already used the feature in the open beta will continue to have access until general availability.
Backup and restore isn’t available in the Atlassian Government environment.
You can no longer store backups in Amazon S3 storage. Customers who've used S3 storage in the past can still use it.
When you activate a backup policy, backups run according to the set schedule. To view these backups:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Data management > Backups.
In the Backup policy tab, find the policy and select View backups.
Backup statuses
Backup status | Description |
|---|---|
Completed | Successfully backed up data. |
Failed | Unable to back up data. If a backup fails, we automatically try again every 30 minutes for up to three attempts. If it still fails, we’ll notify you through emails. |
Incomplete | Partially completed backing up data:
If a backup is incomplete, we automatically try again every 30 minutes for up to three attempts. If it still remains incomplete, we’ll notify you through emails. Incomplete backups can be restored. |
In Progress | Data is being backed up. |
Expired | The backup expired and is no longer usable. |
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