Sign up for automated restores
We’re rolling out a new backup and restore experience for customers on the Enterprise plan through a beta program.
Backup and restore isn’t available in the Atlassian Government environment.
Backup and restore processes are integral in protecting your data in case of a data loss event and meeting many companies' compliance requirements. To ensure the integrity and reliability of backups, you can opt to run automated restores.
What are automated restores?
Automated restores is a voluntary program that checks the health of your backups, ensuring that your backups are complete, uncorrupted, and ready to recover when needed. This helps maintain the quality of your backups while promptly informing you of any issues.
How does it work?
You will be prompted to opt in to automated restores in your Backup and Restore home page, or you can select More actions (⋯) > Opt into automated restores on the same page.
Once you opt in, we will run automated restores of your backups. To enable this feature, backup data should be available in the Backup and Restore space.
When a restore begins and ends, all organization administrators on the enterprise account will receive emails. We will create a sandbox with the name “automated-restores-sandbox-reserved.” Each restore will be run in this secure, isolated sandbox, which will be deleted after completion. You can view the details of each restore in the Restore tab on your Backup and Restore home page.
Apart from the automated restore reports, Atlassian will not have access to the data in your backups.
Can I use the sandbox created by automated restores for other purposes?
The sandbox is specifically created to run automated restores. To avoid issues with your backup data, we recommend not using the sandbox for other purposes.
How do I opt out?
Once opted in, you can select More actions (⋯) > Opt out of automated restores from your Backup and Restore home page to opt out.
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