Select a storage
We’re rolling out a new backup and restore experience for a limited number of customers on the Enterprise plan through an open beta program.
Backup and restore isn’t available in the Atlassian Government environment.
You can choose to back up data to an Atlassian-owned storage or your organization’s Amazon S3. Depending on your organization’s requirements, you can decide to use one or both storage options based on these benefits.
Atlassian-owned storage | Your organization’s Amazon S3 |
|---|---|
Supports BYOK encryption and standard AWS encryption. | Supports standard AWS encryption |
Faster backups and restores | Backing up and restoring may take longer |
More reliable because data is transferred within the Atlassian ecosystem. | Dependencies on external factors such as network and bandwidth may make backing up and restoring relatively less reliable. |
Each backup is stored for 14 days. After 14 days, backups expire and can no longer be restored. | Each backup is stored for 30 days. After 30 days, backups can no longer be restored. Backup files remain available. |
Select a storage
To select a storage:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Settings > Backup and restore.
Select Create new policy.
In the Policy name field, enter a name for the policy.
Select the product. Read how to assign a product to a policy
Include or exclude entities as needed.
Set the backup schedule. Read how to set a backup schedule
In the Select a storage section:
Select Atlassian storage, then select Confirm to store backups in the Atlassian-owned storage.
Select Connect bucket to store backups in your Amazon S3 cloud. Read how to connect Amazon S3 bucket
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