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Organization administration
Organization administration

Documentation

  • Learn about Atlassian organizations
    • What is an Atlassian organization?
    • Navigate Atlassian Administration
    • Create an Atlassian organization
    • What are the benefits of multiple instances?
    • Understand Atlassian Guard
    • Organization admin abilities for cloud apps
    • Manage an organization with the admin APIs
    • Delete an Atlassian organization
      • Back up your data
      • Remove domains and apps from your organization
      • Delete your organization
      • Can I restore an organization?
  • Manage your Atlassian organization
    • Add a new Atlassian app or collection to your organization
    • Set your site’s landing app
    • IP addresses and domains for Atlassian cloud apps
    • Add custom email addresses for app notifications
      • What are the benefits of DMARC?
      • What are the steps for setting up custom email addresses?
      • What are the DNS records required for configuring DMARC?
      • Add your email domain
      • Copy and add DNS records to your domain provider
      • Add email addresses for your domain
      • Remove an email domain
      • Remove an email address for your domain
      • Make an email address unavailable in an app
    • Update your app and site URL
      • Can I update the URL used to access an app?
      • Update an app URL subdomain
      • Does updating an Atlassian app's URL impact the apps connected to it?
      • Add a custom domain
      • Remove or deactivate a custom domain
      • Troubleshoot custom domains
    • Can I merge my Atlassian organizations?
    • Transfer all apps to another organization
    • Migrate from Jira Work Management to Jira
  • Manage changes for your Atlassian organization
    • Understand Atlassian’s change rollout process
      • What are my options to control the rollout of changes?
      • What are release tracks?
      • What is a maintenance window?
    • Keep up with changes
      • Find out the details of a change
      • Find out when your organization will get a change
      • View all changes to an Atlassian app
    • Control the rollout of changes
      • Get changes as a group on a monthly cadence
      • Manage Atlassian experiments
      • Defer the rollout of a change
      • Block visible changes for a period of time
    • Test upcoming changes in a sandbox
  • Test and explore with Atlassian sandboxes
    • Learn about sandboxes
      • What is a sandbox?
      • Understand billing for sandboxes
      • How do sandboxes work for the Jira family of apps?
    • Set up sandboxes
      • Create a sandbox
      • Grant access to a sandbox
      • Manage apps for a sandbox
    • Modify sandboxes
      • What are the states of a sandbox?
      • Deactivate a sandbox
      • Restore a sandbox
      • Modify the URL of a sandbox
    • Copy data to sandboxes
      • Copy production data to sandbox
      • Troubleshoot invalid or missing filters for a sandbox
      • What data is copied to sandboxes
    • Deploy data from sandboxes
      • Recommended workflow for deployments
      • Deploy configuration changes from a sandbox
      • Data deployed from sandboxes
    • View latest sandbox update
    • Sandbox data copy and data protection
  • Connect to Data Center instances with application tunnels
    • What are application tunnels?
    • Configure application tunnels
      • Install application tunnels from Atlassian Marketplace
      • Configure required connections and upstream ports
      • Create an application tunnel to your Data Center instance
      • Create a tunneled application link
      • View cloud apps that use the tunnel
      • Troubleshoot application tunnels
    • Application tunnel security
      • Security overview of application tunnels
      • How is data encrypted in application tunnels?
      • How is application tunnel access controlled?
      • How is instance access controlled?
      • Regenerate the security key of an existing tunnel
      • Set up automatic key rotation
      • How are app tunnels different from opening the firewall?
      • How can you track traffic coming through an app tunnel?
      • How do you prevent attackers from connecting to a tunnel?
      • What data can Atlassian Cloud retrieve through a tunnel?
      • What's the purpose of the security key?
    • Available statuses for application tunnels
  • Report and track data across your organization
    • Gain insights into app usage and security practices
    • Gain insights into Rovo AI activity
      • Track storage and move data across apps
      • Export user accounts
        • Export users from a site
        • Export managed accounts
        • Export members from authentication policies
      • Track user API token activity in your organization
        • Understand user API tokens
        • View API token activity
        • Revoke user API tokens
      • What is Platform usage?
    • Control your shadow IT footprint
      • What is the impact of shadow IT on my organization?
      • Discover shadow IT apps your users administer
        • What are my options for shadow IT apps?
        • Review discovered apps
        • Review emails about shadow IT apps
        • Export a list of discovered apps
      • Manage your users' requests for shadow IT apps
        • Update app request settings
        • Review app requests
        • Why can users create apps when requests are required?
    • Transfer data from one Atlassian app instance to another
      • Before you start transferring Atlassian app data
        • Understand how copying affects your billing
      • What data is copied
      • Transfer Jira data
        • Transfer Confluence data
          • Transfer Jira Service Management data
            • Transfer Jira Service Management customers and organizations
            • Transfer customers with mismatched account types
            • Remove duplicate customer organizations when transferring app data
            • Copy Assets data
            • Resolve space links after copying knowledge base data
            • Reconnect Chat after transferring Jira Service Management projects
            • Transfer data associated with Jira Service Management Premium features
          • Data transfer in Atlassian Government Cloud
          • Manage users, groups, and teams when you transfer app data
            • Copy users when you've subscribed to Free plans
            • Manage blocklisted groups and their users
            • Understand how permissions can change when copying groups
            • Users we move when you copy only users related to spaces you select
          • Manage boards and filters when you transfer app data
            • Manage plans in Jira when you transfer app data
              • Manage dashboards when you transfer app data
              • How data is linked between instances
              • Soft limits for transferring Jira data
              • Troubleshoot issues with transferring app data
                • Invalid or missing board filters
                • Manage Story and Epic work types when transferring app data
                • Resolve broken links after transferring Confluence data
                • Resolve duplicate spaces when transferring Confluence data
                • Resolve work and page links after transferring Jira Cloud data
              • Privacy and data protection when you transfer app data
              • Reports and how to access them
            • Manage Atlassian apps for HIPAA
              • Understand HIPAA compliance for Atlassian apps
              • Sign a Business Associate Agreement (BAA)
              • Tag apps to enable HIPAA
              • The HIPAA Implementation Guide
            • Manage backups for Atlassian apps
              • Overview of Atlassian backups
              • What data is backed up and restored
              • What is a backup policy
                • Assign an app to a policy
                • Set backup schedule
                • Activate a policy
                • View backups
                • View backup details
                • Edit a backup policy
              • Restore app data from backup
                • Customer-managed key encryption for backups
                • Backups: Frequently asked questions
                • Manage backup and restore with sharding
                • Sign up for automated restores
              • Manage your apps in Atlassian products
                • Install and manage app access
                • Flexible instance-based pricing options for Marketplace apps
                • Manage an installed app
                • Manage Marketplace app and user requests
                • Manage Teamwork Graph connectors
                  • Connect HRIS S3 data to your Teamwork Graph
                  • Connect Workday to your Teamwork Graph
                  • Teamwork Graph data, privacy, and usage guidelines
                • View and filter installed apps
              • Manage your Enterprise plan
                • Get started with your Enterprise plan
                • What is an Enterprise plan?
                • Get a quote for an Enterprise plan
                • Do multiple instances affect Marketplace app costs in Enterprise plans?
                • Add or remove apps from your Enterprise plan
                • Add and remove Marketplace apps from Atlassian apps in your Enterprise plan
              • Manage Atlassian Government Cloud
                • Learn about Atlassian Government Cloud
                  • Apps and features available for Atlassian Government Cloud
                  • Atlassian Government Cloud Support offering
                  • Add users and apps to Atlassian Government Cloud subscriptions
                  • Manage Marketplace apps for Atlassian Government apps
                  • How do organizations work in Atlassian Government Cloud?
                  • Navigate Administration in an Atlassian Government environment
                • Understand Government Cloud security and compliance
                  • Atlassian Government Cloud shared responsibility model
                  • How does the Atlassian Government Cloud environment work?
                  • How do changes release to the Atlassian Government environment?
                • Get started with Atlassian Government Cloud
                  • Get access to the Atlassian Government environment
                  • Set up your Atlassian Government organization
                  • Maintain your Atlassian Government organization
              • Use AI in your organization
                • Administer Atlassian Rovo for your organization
                  • Activate Rovo AI features
                  • Add or edit Rovo Search bookmarks
                  • Test drive Rovo with your organization
                  • How to tell your organization about Rovo
                • Manage Rovo connectors
                  • Connect Adobe Sign to Rovo
                  • Connect Aha! to Rovo
                  • Connect Airtable to Rovo
                  • Connect Asana to Rovo
                  • Connect Azure DevOps to Rovo
                  • Connect Box to Rovo
                  • Connect Confluence Data Center to Rovo
                  • Connect custom website to Rovo
                  • Connect Docusign to Rovo
                  • Connect Dropbox to Rovo
                  • Connect GitHub to Rovo
                  • Connect GitLab to Rovo
                  • Connect Gmail to Rovo
                  • Connect Google Drive to Rovo
                  • Connect Lucid to Rovo
                  • Connect Microsoft Teams to Rovo
                  • Connect Miro to Rovo
                  • Connect Monday to Rovo
                  • Connect Notion to Rovo
                  • Connect OneDrive to Rovo
                  • Connect Outlook Mail to Rovo
                  • Connect ServiceNow to Rovo
                  • Connect SharePoint to Rovo
                  • Connect Slack to Rovo
                  • Connect Smartsheet to Rovo
                  • Connect Zendesk to Rovo
                  • Manage connector details
                  • Reauthorize a connector
                  • Disconnect an app from Rovo
                  • Manage blocklist and allowlist
                  • How Rovo connector permissions are kept in sync
                  • Connect Google Calendar to Rovo
                  • Connect Jira Data Center to Rovo
                  • Connect Outlook Calendar to Rovo
                  • Rovo connector types
                • About AI in Atlassian apps
                  • Guide: Get started with AI features
                    • Use Rovo with AI in your apps
                    • Overview of Atlassian Intelligence features
                    • Best practices for Rovo prompts
                    • Activate AI for apps
                    • Troubleshoot AI and Rovo
                  • Explore AI features
                    • Rovo AI features in Jira
                    • AI features in Confluence
                    • Atlassian Intelligence features in Jira Service Management
                    • Atlassian Intelligence features in Bitbucket
                    • Atlassian Intelligence features in Trello
                    • Atlassian Intelligence features in Atlassian Analytics
                    • Atlassian Intelligence features in Jira Product Discovery
                    • Control access to beta AI features
                • Automation for Atlassian Administration
                  • Available automation components for Atlassian Administration
                  • Available smart values for automation
                  • Create automation rules in Atlassian Administration
                  • Manage automation rules in Atlassian Administration
                  • Smart values for automation in Atlassian Administration
                  • What is automation in Atlassian Administration?
                1. Atlassian Support
                2. Organization administration Resources
                3. Report and track data across your organization

                Export user accounts

                • Export users from a site

                  Get a list of your site's users by exporting a CSV file.

                • Export managed accounts

                  Get a list of your managed accounts in a CSV file.

                • Export members from authentication policies

                  Get a list of members of an authentication policy

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                • Export users from a site
                • Export managed accounts
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                • Report and track data across your organization
                • Gain insights into Rovo AI activity
                • Track storage and move data across apps
                • Export user accounts

                • Track user API token activity in your organization
                • What is Platform usage?
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