Edit a backup policy

New Backup and Restore Experience Open Beta: Enrolment Closed
New enrolment is now closed. Customers who have already used the feature in the open beta will continue to have access until general availability.

Backup and restore isn’t available in the Atlassian Government environment.

You can no longer store backups in Amazon S3 storage. Customers who've used S3 storage in the past can still use it.

You can edit a backup policy to change the way you store data or to include or exclude data, such as attachments or personal spaces. When you edit a backup policy, changes apply to the subsequent backups.

To edit a policy:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Data management > Backups.

  3. From the Backup policy table, select the policy you need to edit.

    1. To edit an active policy, select More actions (•••) > Edit policy.

    2. To edit an inactive policy, select Edit policy.

  4. Make the required changes:

    • Toggle on or off entities depending on your need.

    • Edit or remove the schedule.

    • Select a different storage.

  5. Select Update policy.

You can edit active or inactive backup policies to include or exclude entities and change the schedule and storage. You can’t remove an app from an active policy.

Edit or remove the backup schedule

When you change your backup schedule, we’ll provide you with a new time on the date that you select. This time may not be the same as the earlier time. Occasionally, the date that you want may not be available.

When you remove the backup schedule, the policy is deactivated, and all future backups are stopped. Currently, we don’t have an option to stop backups, but you can use this as a workaround to cancel or stop backups. You can add a schedule again, but we may not be able to provide you with the same time. On rare occasions, the date that you want may not be available.

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