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Organization administration
Organization administration

Documentation

  • Learn about Atlassian organizations
    • What is an Atlassian organization?
    • Navigate Atlassian Administration
    • Create an Atlassian organization
    • What are the benefits of multiple instances?
    • Understand Atlassian Guard
    • Organization admin abilities for cloud apps
    • Manage an organization with the admin APIs
    • Delete an Atlassian organization
      • Back up your data
      • Remove domains and apps from your organization
      • Delete your organization
      • Can I restore an organization?
  • Manage your Atlassian organization
    • Add a new Atlassian app or collection to your organization
    • Set your site’s landing app
    • IP addresses and domains for Atlassian cloud apps
    • Add custom email addresses for app notifications
      • What are the benefits of DMARC?
      • What are the steps for setting up custom email addresses?
      • What are the DNS records required for configuring DMARC?
      • Add your email domain
      • Copy and add DNS records to your domain provider
      • Add email addresses for your domain
      • Remove an email domain
      • Remove an email address for your domain
      • Make an email address unavailable in an app
    • Update your app and site URL
      • Can I update the URL used to access an app?
      • Update an app URL subdomain
      • Does updating an Atlassian app's URL impact the apps connected to it?
      • Add a custom domain
      • Remove or deactivate a custom domain
      • Troubleshoot custom domains
    • Can I merge my Atlassian organizations?
    • Transfer all apps to another organization
    • Migrate from Jira Work Management to Jira
  • Manage changes for your Atlassian organization
    • Understand Atlassian’s change rollout process
      • What are my options to control the rollout of changes?
      • What are release tracks?
      • What is a maintenance window?
    • Keep up with changes
      • Find out the details of a change
      • Find out when your organization will get a change
      • View all changes to an Atlassian app
    • Control the rollout of changes
      • Get changes as a group on a monthly cadence
      • Manage Atlassian experiments
      • Defer the rollout of a change
      • Block visible changes for a period of time
    • Test upcoming changes in a sandbox
  • Manage Atlassian sandboxes
    • Open Beta: Multiple sandboxes
    • Open Beta: Multiple sandboxes FAQs
    • What are sandboxes?
    • Sandbox limits
    • Create a sandbox
    • Copy production data to sandbox
    • What data is copied to sandboxes
    • View latest sandbox update
    • Update a sandbox URL
    • Grant access to a sandbox
    • Delete a sandbox
    • Restore a sandbox
    • Manage Marketplace apps for sandboxes
    • Jira family and sandboxes
    • Invalid or missing filters for sandbox
    • Sandbox data copy and data protection
  • Connect to Data Center instances with application tunnels
    • What are application tunnels?
    • Configure application tunnels
      • Install application tunnels from Atlassian Marketplace
      • Configure required connections and upstream ports
      • Create an application tunnel to your Data Center instance
      • Create a tunneled application link
      • View cloud apps that use the tunnel
      • Troubleshoot application tunnels
    • Application tunnel security
      • Security overview of application tunnels
      • How is data encrypted in application tunnels?
      • How is application tunnel access controlled?
      • How is instance access controlled?
      • Regenerate the security key of an existing tunnel
      • Set up automatic key rotation
      • How are app tunnels different from opening the firewall?
      • How can you track traffic coming through an app tunnel?
      • How do you prevent attackers from connecting to a tunnel?
      • What data can Atlassian Cloud retrieve through a tunnel?
      • What's the purpose of the security key?
    • Available statuses for application tunnels
  • Report and track data across your organization
    • Gain insights into app usage and security practices
    • Track storage and move data across apps
    • Export user accounts
      • Export users from a site
      • Export managed accounts
      • Export members from authentication policies
    • Track user API token activity in your organization
      • Understand user API tokens
      • View API token activity
      • Revoke user API tokens
    • What is Platform usage?
  • Control your shadow IT footprint
    • What is the impact of shadow IT on my organization?
    • Discover shadow IT apps your users administer
      • What are my options for shadow IT apps?
      • Review discovered apps
      • Review emails about shadow IT apps
      • Export a list of discovered apps
    • Manage your users' requests for shadow IT apps
      • Update app request settings
      • Review app requests
      • Why can users create apps when requests are required?
  • Transfer data from one Atlassian app instance to another
    • Before you start transferring Atlassian app data
      • Understand how copying affects your billing
    • What data is copied
    • Transfer Jira data
      • Transfer Confluence data
        • Transfer Jira Service Management data
          • Transfer Jira Service Management customers and organizations
          • Transfer customers with mismatched account types
          • Remove duplicate customer organizations when transferring app data
          • Copy Assets data
          • Resolve space links after copying knowledge base data
          • Reconnect Chat after transferring Jira Service Management projects
          • Transfer data associated with Jira Service Management Premium features
        • Data transfer in Atlassian Government Cloud
        • Manage users, groups, and teams when you transfer app data
          • Copy users when you've subscribed to Free plans
          • Manage blocklisted groups and their users
          • Understand how permissions can change when copying groups
          • Users we move when you copy only users related to spaces you select
        • Manage boards and filters when you transfer app data
          • Manage plans in Jira when you transfer app data
            • Manage dashboards when you transfer app data
            • How data is linked between instances
            • Soft limits for transferring Jira data
            • Troubleshoot issues with transferring app data
              • Invalid or missing board filters
              • Manage Story and Epic work types when transferring app data
              • Resolve broken links after transferring Confluence data
              • Resolve duplicate spaces when transferring Confluence data
              • Resolve work and page links after transferring Jira Cloud data
            • Privacy and data protection when you transfer app data
            • Reports and how to access them
          • Manage Atlassian apps for HIPAA
            • Understand HIPAA compliance for Atlassian apps
            • Sign a Business Associate Agreement (BAA)
            • Tag apps to enable HIPAA
            • The HIPAA Implementation Guide
          • Manage backups for Atlassian apps
            • Overview of Atlassian backups
            • What data is backed up and restored
            • What is a backup policy
              • Assign a product to a policy
              • Set backup schedule
              • Select a storage
              • Activate a policy
              • View backups
              • View backup details
              • Edit a backup policy
            • Connect an Amazon S3 storage
            • Restore app data from backup
              • Customer-managed key encryption for backups
              • Backups: Frequently asked questions
              • Manage backup and restore with sharding
              • Sign up for automated restores
            • Manage your apps in Atlassian products
              • Install and manage app access
              • Manage an installed app
              • Manage Marketplace app and user requests
              • Manage Teamwork Graph connectors
                • Add connector for Workday
                • Teamwork Graph data, privacy, and usage guidelines
              • View and filter installed apps
            • Manage your Enterprise plan
              • Get started with your Enterprise plan
              • What is an Enterprise plan?
              • Get a quote for an Enterprise plan
              • Do multiple instances affect Marketplace app costs in Enterprise plans?
              • Add or remove apps from your Enterprise plan
              • Add and remove Marketplace apps from Atlassian apps in your Enterprise plan
            • Manage Atlassian Government Cloud
              • Learn about Atlassian Government Cloud
                • Feature availability for Atlassian Government Cloud
                • Atlassian Government Cloud Support offering
                • Add users and apps to Atlassian Government Cloud subscriptions
                • Manage Marketplace apps for Atlassian Government apps
                • How do organizations work for Atlassian Government Cloud?
                • Navigate Administration in an Atlassian Government environment
              • Understand Government Cloud security and compliance
                • Atlassian Government Cloud shared responsibility model
                • How does the Atlassian Government Cloud environment work?
                • How do changes release to the Atlassian Government environment?
              • Get started with Atlassian Government Cloud
                • Get access to the Atlassian Government environment
                • Set up your Atlassian Government organization
                • Maintain your Atlassian Government organization
            • Use AI in your organization
              • Administer Atlassian Rovo for your organization
                • Activate Rovo AI features
                • Add or edit Rovo Search bookmarks
                • Test drive Rovo with your organization
                • How to tell your organization about Rovo
              • Manage Rovo connectors
                • Connect Adobe Sign to Rovo
                • Connect Aha! to Rovo
                • Connect Airtable to Rovo
                • Connect Asana to Rovo
                • Connect Azure DevOps to Rovo
                • Connect Box to Rovo
                • Connect Confluence Data Center to Rovo
                • Connect custom website to Rovo
                • Connect Docusign to Rovo
                • Connect Dropbox to Rovo
                • Connect GitHub to Rovo
                • Connect GitLab to Rovo
                • Connect Gmail to Rovo
                • Connect Google Drive to Rovo
                • Connect Lucid to Rovo
                • Connect Microsoft Teams to Rovo
                • Connect Miro to Rovo
                • Connect Monday to Rovo
                • Connect Notion to Rovo
                • Connect OneDrive to Rovo
                • Connect Outlook Mail to Rovo
                • Connect ServiceNow to Rovo
                • Connect SharePoint to Rovo
                • Connect Slack to Rovo
                • Connect Smartsheet to Rovo
                • Connect Zendesk to Rovo
                • Manage connector details
                • Reauthorize a connector
                • Disconnect an app from Rovo
                • Manage blocklist and allowlist
                • How Rovo connector permissions are kept in sync
                • Connect Google Calendar to Rovo
                • Connect Jira Data Center to Rovo
                • Connect Outlook Calendar to Rovo
                • Rovo connector types
              • About AI in Atlassian apps
                • Guide: Get started with AI features
                  • Use Rovo with AI in your apps
                  • Overview of Atlassian Intelligence features
                  • Best practices for Rovo prompts
                  • Activate AI for apps
                  • Troubleshoot AI and Rovo
                • Explore AI features
                  • Rovo AI features in Jira
                  • AI features in Confluence
                  • Atlassian Intelligence features in Jira Service Management
                  • Atlassian Intelligence features in Bitbucket
                  • Atlassian Intelligence features in Trello
                  • Atlassian Intelligence features in Atlassian Analytics
                  • Atlassian Intelligence features in Jira Product Discovery
              1. Atlassian Support
              2. Organization administration Resources
              3. Manage Atlassian Government Cloud

              Understand Government Cloud security and compliance

              Atlassian Government Cloud achieved Agency Authority to Operate (ATO) for FedRAMP Moderate from our sponsor, the General Services Administration (GSA). From the FedRAMP Program Management Office (PMO), we achieved PMO ATO and are listed in the FedRAMP Marketplace on https://www.fedramp.gov/.

              • Atlassian Government Cloud shared responsibility model

                Understand the shared responsibilities between Atlassian and customers based on the FedRAMP Moderate requirements.

              • How does the Atlassian Government Cloud environment work?

                Learn about the differences with the Atlassian Government Cloud environment and how we keep government data separated.

              • How do changes release to the Atlassian Government environment?

                Learn how bundled and significant changes roll out to products in an Atlassian Government environment.

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              • Understand Government Cloud security and compliance

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