Marketplace Advisor with Rovo

概要

Marketplace Advisor uses Rovo to help customers explore, evaluate, compare, and understand Atlassian Marketplace apps through a conversational experience.

Customers can ask Marketplace Advisor questions about apps available on Atlassian Marketplace, including which apps may help with a specific use case, how apps compare against their needs, what customers say in reviews, and what pricing information is available.

Marketplace Advisor is designed to help customers make a more informed app evaluation or purchase decision. It does not replace a customer’s own assessment of an app, vendor, security posture, licensing terms, or commercial agreement.

可用性

Marketplace Advisor is available in the Atlassian Marketplace experience for eligible customers.

Availability may vary by:

• アプリ

• サイト

• 計画

• ロールアウト ステータス

• 管理者設定

• Rovo / Atlassian Intelligence availability

What Marketplace Advisor can help with

Marketplace Advisor can help customers:

• Discover Marketplace apps (marketplace-advisor-discovery) based on a problem, use case, team need, or workflow.

• Evaluate apps (marketplace-advisor-evaluation) using available Marketplace information, such as app descriptions, categories, partner-provided details, ratings, reviews, and Marketplace metadata.

• Understand pricing information (marketplace-advisor-pricing) where Marketplace pricing data is available.

• Compare app options (marketplace-advisor-compare) by helping customers reason through differences, tradeoffs, and next steps.

Marketplace Advisor may use multiple Rovo skills to support a customer conversation, including skills focused on discovery, evaluation, pricing, and comparison.

はじめる前に

Before using Marketplace Advisor, customers should make sure:

• They have access to the Atlassian Marketplace or Unified Store experience where Marketplace Advisor is available.

• Rovo is enabled for their Atlassian site, if required.

• Their organization allows use of Atlassian Intelligence / Rovo features.

• They understand that Marketplace Advisor responses are AI-generated and should be verified before making app installation, purchase, security, compliance, or procurement decisions.

Discover apps with Marketplace Advisor

Use Marketplace Advisor when you know the problem you want to solve but aren’t sure which Marketplace apps to consider.

Example prompts:

• “Find apps that help with test management in Jira.”

• “What apps can help automate support workflows?”

• “I need an app for asset management. What should I look at?”

• “Which Marketplace apps help teams manage OKRs?”

Marketplace Advisor can suggest relevant apps and explain why an app may be relevant to the request.

Tips for better discovery results

For better results, include:

• The Atlassian app you use, such as Jira, Confluence, or Jira Service Management.

• Your team type or workflow.

• The problem you’re trying to solve.

• Any constraints, such as cloud availability, budget, team size, or required integrations.

例:

“We use Jira Cloud for software delivery and need an app to help with release planning and dependency tracking. What Marketplace apps should we consider?”

Evaluate Marketplace apps with Rovo

Use Marketplace Advisor to evaluate whether an app may fit your needs.

Example prompts:

• “Is this app a good fit for a 500-person engineering organization?”

• “What are the main strengths and limitations of this app?”

• “Summarize customer feedback for this app.”

• “What should I consider before installing this app?”

• “What questions should I ask the vendor before buying?”

Marketplace Advisor may summarize available Marketplace information, including:

• App capabilities

• Marketplace category or use case fit

• Ratings and reviews

• Partner-provided app information

• Relevant Marketplace listing details

• Potential considerations or next steps

Understand app pricing with Marketplace Advisor

Marketplace Advisor can help explain available Marketplace pricing information for supported apps.

Example prompts:

• “What does this app cost?”

• “How much would this app cost for 500 users annually?”

• “Does this app have a free trial?”

• “What pricing model does this app use?”

• “Compare pricing for these apps.”

Marketplace Advisor may provide pricing context based on available Marketplace data.

Compare Marketplace apps

Marketplace Advisor can help compare apps when customers are deciding between multiple options.

Example prompts:

• “Compare these two apps for Jira test management.”

• “What are the key differences between these apps?”

• “Which app has stronger customer reviews?”

• “Help me choose between these apps based on pricing, reviews, and fit.”

Marketplace Advisor may compare apps across available Marketplace signals, such as:

• Use case fit

• App capabilities

• Marketplace listing information

• Ratings and reviews

• Pricing information, where available

• Potential considerations or tradeoffs

プロンプトの例

What Marketplace Advisor doesn’t do

Marketplace Advisor does not:

• Guarantee that an app will meet your requirements.

• Replace vendor documentation, app terms, security documentation, or your organization’s procurement review.

• Provide legal, financial, security, or compliance advice.

• Guarantee that pricing, reviews, or Marketplace listing details are complete or current.

• Install, purchase, or subscribe to apps without following the applicable Marketplace or admin flow.

• Make decisions on behalf of your organization.

How Marketplace Advisor uses information

Marketplace Advisor uses available Atlassian Marketplace information to help answer customer questions. This may include app listing details, Marketplace metadata, pricing information, ratings, reviews, and other available Marketplace signals.

Responses are AI-generated and may be incomplete or inaccurate. Customers should verify important details before making decisions about app installation, purchase, security, compliance, or procurement.

Review app details before making a decision

Before installing or purchasing an app, customers should review:

• The Marketplace app listing

• Vendor documentation

• Pricing and billing details

• App permissions and scopes

• プライバシー ポリシー

• Security and compliance documentation

• Support policy

• 利用規約

• Their organization’s internal procurement, legal, security, and admin requirements

トラブルシューティング

Marketplace Advisor doesn’t return any app suggestions

Try rephrasing your request with more detail. Include the Atlassian app, use case, team type, and any constraints.

例:

“I use Jira Cloud and need an app for test case management for a 200-person software team.”

Marketplace Advisor gives a broad answer

Ask a more specific follow-up question.

例：

• “Only show apps for Jira Cloud.”

• “Focus on enterprise use cases.”

• “Compare pricing for 500 users.”

• “Use customer reviews as the main signal.”

• “Give me three options and explain tradeoffs.”

Pricing looks different from Marketplace

Pricing can vary based on user tier, billing term, currency, taxes, discounts, promotions, and contract terms.

Confirm final pricing in the Marketplace purchasing flow, quote, invoice, or applicable Atlassian purchasing experience.

I’m not sure if an app is right for my organization

Use Marketplace Advisor to generate evaluation questions, but confirm requirements with the vendor and your internal procurement, legal, security, and admin teams.

例:

“What questions should I ask this vendor before buying?”