Connect Zoom to Teamwork Graph
Bring your Zoom meetings and cloud recordings alongside your company knowledge.
何がインデックス化されますか?
The Zoom connector indexes these objects:
Meetings (upcoming meetings, shown in Search as calendar invites)
Cloud recordings (shown in Search as videos)
For meetings, it indexes these attributes:
名前
説明
URL
Start and end time
ホスト
参加者
For cloud recordings, it indexes these attributes:
名前
URL
createdDate
最終更新日
ホスト
Duration (期間)
Transcript or closed-caption text
AI Companion meeting summary, when available (overview, highlights, and next steps)
In-meeting chat, when available
はじめる前に
You must be on a paid Zoom Business, Business Plus, or Enterprise plan.
You must be an Atlassian organization admin and have Zoom account administrator permissions to connect to Teamwork Graph.
Cloud recording must be enabled in Zoom for recordings and their transcripts to be indexed.
Teamwork Graph will always respect permissions. Users will only ever see recordings that they already have access to in Zoom.
Connect to Zoom
To get to the setup screen for Zoom:
admin.atlassian.com に移動します。複数の組織がある場合は、対象の組織を選択します。
From the side navigation, select Connectors.
Select Add connector, then, if you have more than one site, choose the site you want to connect to.
Select Zoom. Then select Next.
Next, to configure Zoom:
Enter a name for your Zoom connection.
免責事項を確認します。
Select Authorize Zoom.
A new tab will open to step you through Zoom authorization. You must log in with the account that has Zoom administrator permissions.
Step through the Zoom authorization flow to allow access. Review and accept the permissions to connect. Select Allow.
次のステップ
After you connect Zoom:
Indexing timeline: Meetings and recordings will begin appearing in Search over the next few hours. Depending on the volume of content, full indexing may take some time.
Search filters: Team members will see Zoom as a filter option in Search.
Access and permissions: Teammates who haven't connected Zoom to their Atlassian account may be prompted to connect so Teamwork Graph can verify they only see content they have permission to access.
Access your Zoom data
Once an Atlassian organization admin connects Zoom to Teamwork Graph, your team can find Zoom content in Search and get answers about it with Rovo.
Search: Find Zoom meetings and recordings alongside your other company knowledge, and narrow results with the Zoom filters.
Rovo: Ask Rovo about your Zoom meetings and recordings and get answers grounded in your Zoom content.
Disconnect Zoom
You can remove the Zoom connection at two levels: an Atlassian org admin can disconnect the connector for the whole Atlassian site, and an individual user can revoke their personal Zoom connection.
Disconnect the Zoom connector
An organization administration can disconnect the Zoom connector from an Atlassian site.
To disconnect Zoom:
admin.atlassian.com に移動します。複数の組織がある場合は、対象の組織を選択します。
From the side navigation, select Connectors.
Select Zoom to open its details page.
Under Connector Configuration, select the more actions (···) menu.
Select Disconnect connector.
On the confirmation dialog, select Disconnect.
When you disconnect the connector, Teamwork Graph stops indexing Zoom content and removes the previously indexed Zoom meetings and recordings from Search.
Revoke your personal Zoom connection
As a user, if you connected your own Zoom account to verify your access to Zoom content, you can revoke that connection at any time:
Find the app named Rovo Search - Zoom LMC.
Select Revoke.
トラブルシューティング
Zoom filter doesn't appear in Search
Indexing runs in the background and can take a few hours after an administrator connects the integration. If the filter still doesn't appear after a few hours, contact Atlassian Support.
No Zoom results or fewer results than expected
Connect your personal Zoom account: Ensure you’ve connected your individual account when prompted to verify permissions.
Check access permissions: You will only see search results for content you have permission to access in Zoom.
Check the date range: Only content from the last 180 days is indexed.
Allow indexing time for large accounts: Accounts with large amounts of data may take longer to finish indexing.
Missing recordings or transcripts
Enable cloud recording: Cloud recording must be enabled in your Zoom settings for recordings and transcripts to be indexed.
Check source availability: Zoom AI Companion summaries and in-meeting chat only appear if they were generated and available in Zoom.
No results immediately after connecting your Zoom account
Identity linking runs in the background. Wait a few minutes, refresh the page, and try your search again.
Connection or authorization fails
Verify administrator permissions: Ensure you authorize the connection using a Zoom account with Zoom administrator permissions.
Confirm your Zoom plan: The connector requires a Zoom Business, Business Plus, or Enterprise plan.
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