New to administering Atlassian cloud products? Learn about Atlassian organizations and what it means to be an organization admin.
Managing products from an organization? Learn what's available to organization admins.
Need to control change in cloud? Test and manage product changes for Jira and Confluence Cloud.
Need to integrate your Atlassian products? Use application tunnels to connect your organization to the products in your network.
Are users signing up for products you don’t know about? Learn how to control the cost and security of your product footprint.
Adding or reorganizing teams? Move projects, spaces, users, and other data from one instance of a product to another
Understand more about our artificial intelligence features and determine if AI is right for your organization
Enable HIPAA compliance for eligible Atlassian products and protect your sensitive data.
Enterprise-grade scale, security, and governance controls for Jira Software, Confluence, and Jira Service Management
Stay on top of users and data across your organization with all the reports and tracking options we offer.
We use maintenance windows whenever a change, bug fix, or essential maintenance requires some downtime to roll out to your Atlassian cloud site. Maintenance windows occur daily between 1 am and 3 am in the timezone where your site's server is located.
We aim to keep total weekly downtime to less than 15 minutes, and we only use the maintenance windows when downtime can’t be avoided. Many changes require no downtime and are rolled out in accordance with your release track. Learn about release tracks
View or change your maintenance window
Your maintenance window is chosen based on the timezone when you sign up.
To view or change your timezone, create a support ticket and let us know your preferred timezone. Contact our support team
Find out about recent changes to your instance
To get the low-down on the latest and greatest changes in your Cloud instance, check out our Atlassian Cloud release notes blog page. We'll use it to tell you about new features and changes to existing features in your applications. View the Atlassian Cloud release notes blog
How we communicate maintenance windows
Regular maintenance windows: We won't send maintenance notifications unless we need to deviate from the regular schedule.
Other types of maintenance: For other required maintenance, like urgent fixes, we'll notify you and other administrators via in-app message.
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