Learn about Atlassian organizations
New to administering Atlassian cloud products? Learn about Atlassian organizations and what it means to be an organization admin.
Use and misuse of Atlassian Intelligence
Changes for Atlassian Intelligence across products in Premium and Enterprise plans
Starting May 6, Atlassian Intelligence will be automatically activated for all products in Premium and Enterprise plans. Organization admins can opt out of this change from Settings > Atlassian Intelligence, without affecting any current active products.
After this date, organization admins can activate or deactivate Atlassian Intelligence on specific products at any time through Atlassian Administration.
Tracking your Atlassian Intelligence usage
We do not currently offer a way for you to track Atlassian Intelligence usage, but we are working on a dashboard in Atlassian Admin that will show your usage. We will let you know as soon as this is available.
What happens if excessive use is detected?
There are currently no AI usage limits, but Atlassian reserves the right to enforce limits in the future. However, if we detect that there has been a disproportional use of Atlassian Intelligence (e.g. if bots or automated systems are detected) that violates our Acceptable Use Policy, then the user will receive an error message stating that excessive use has been detected, and to try again later. We want to ensure optimal performance and fair use across all Atlassian AI users.
Atlassian Intelligence capabilities will continue to function on your site as normal, as long as usage is in accordance with our Acceptable Use Policy.
What happens if a user abuses their AI capabilities?
Abuse and misuse is usage of Atlassian Intelligence in violation of our Acceptable Use Policy, which includes using robots or automated systems to overload our Atlassian Intelligence service. If misuse of AI has been detected, Atlassian Intelligence will be deactivated for your whole site, and AI features will no longer be available.
An admin will be required to contact support in order to have Atlassian Intelligence activated again for your users.
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