Troubleshoot invalid or missing filters for a sandbox
Before you start copying data to your Jira sandbox, we check if there are any invalid or missing board filters. If we find invalid or missing filters, you’ll need to:
Add a valid filter to your project board.
If you don't have a valid filter, create a new one and then add it.
To configure the board and any of its settings, you must be either:
a project administrator for the project where the board is located
a board administrator for the board you want to configure
Add a valid filter
To add a valid filter:
Go to your board.
From the navigation on the left, select the More actions icon (…) > Board settings.
On the General settings page, use the Select filter list to add a valid filter.
Board type | Screenshot |
|---|---|
Scrum board |  |
Kanban board |  |
Create a new filter
If you don’t find a valid filter, create a new filter and add it to your board.
From the navigation bar, select Filters > View all filters.
Select Create filter.
Define and run your search.
Select Save filter above the search results.
Enter a name for the new filter and select Submit.
From the navigation on the left, select the More actions icon (…) > Board settings.
On the General settings page, use the Select filter list to add a valid filter.
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