Grant access to a sandbox
Who can do this? Role: Organization admin Plan: Premium or Enterprise plan based on sandbox feature availability Atlassian Government Cloud: Not available |
Access to the sandbox environment isn’t granted by default to all users as it is a testing environment. When you create a sandbox, only the organization admins will have access to your sandbox. You’ll need to grant access to other people, and the experience of granting access depends on whether you have the centralized or the original user management experience.
Grant access for centralised user management
In the centralized user management experience, users, groups, and teams exist at the organization level so you won’t need to copy them to your sandbox. And the group names in your sandbox resemble those in your production environment. For example, a group named jira-users-test would be named as jira-users-test-sandbox-123 in the sandbox.
To grant access to the sandbox:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps > Atlassian apps.
For the sandbox you want to provide access to users, select Manage access.
Add people to the appropriate sandbox groups.
How to give users access to apps
Grant access for original user management
In the original user management experience, users, groups, and teams don’t exist at the organization level. You can choose to create users, groups, and teams separately for the sandbox or copy them from your production environment. How to copy data to sandboxes
When you copy data from production to the sandbox, users, groups, and teams get copied. Users are automatically added to teams in the sandbox but you’ll need to add them manually to the appropriate groups. The group names in your sandbox resemble those in your production environment. For example, a group named jira-users-test would be named as jira-users-test-sandbox-123 in the sandbox.
To grant access to the sandbox:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps > Atlassian apps.
For the sandbox you want to provide access to users, select More actions (…) > Manage users.
Select Groups from the sidebar.
Add people to the appropriate sandbox groups.
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