Connect Lucid to Rovo
This connector is only supported in Rovo Search. We're actively working on supporting this connector in Rovo Chat and Agents.
Before you begin
You will need to be a Lucid account admin or account owner to connect to Rovo.
Only documents that a user has created or has been shared directly with users are available to Rovo. Documents shared with a team will not be searchable.
Rovo will always respect permissions. Users will only ever see documents that they already have access to.
Connecting to Lucid
To get to the setup screen for Lucid:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Settings > Rovo.
Under Activated sites, next to the site you want to connect, select More actions () and select Add connector.
Select Lucid and press Next.
Enter a name for your Lucid connection.
Review and agree to the data usage information.
Select Authorize Lucid.
A new tab will open to step you through Lucid authorization. You must log in with the Lucid admin account.
Read through the permissions and select Grant access.
Next steps
After you’ve finished connecting Lucid:
Documents will start to show in Search incrementally over the next few hours.
Your team members will see Lucid show up as a filter option in Search. If they haven’t connected to Lucid from their Atlassian account, they may be asked to connect before they can see results. This is required so Rovo can make sure your teammates only see documents that they already have access to.
Depending on the number of documents in Lucid, it may take some time for all your documents to be indexed and appear in Search.
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