Documents to help you prepare to migrate your Atlassian server products.
Articles to help assess your migration costs license status.
Learn about migration timelines, roadmaps, app and Atlassian Access with these resources.
Look up resources on Jira and Confluence cloud, data hosting regions, LDAP, and ADFS.
Pre-migration checklists for Jira, Confluence, and Bitbucket.
A collection of topics that help prepare you to migrate your apps to the cloud.
Native tools and resources that will help with your migration.
Documents to help you use Jira Site Import to migrate to cloud.
Documents that walk you through using the Confluence Cloud Migration Assistant to migrate to cloud.
Resources to help get started and testing after you migrate.
Everything you need to know about moving your data from one cloud site to another.
Cloud user management
Users in cloud have a single Atlassian account tied to their email address that they can use to access any Atlassian cloud product. This means, when we migrate users during a cloud-to-cloud migration, we don’t have to create new user accounts in the destination site. Instead, we link all data and activity associated with a user to their existing Atlassian account.
How we migrate users and groups
Currently, all users and groups are migrated during a cloud-to-cloud migration. All active and inactive users are migrated, and content associated with deleted users is also migrated. However, we migrate users and groups separately, which means you’ll need to add users to their relevant groups after migration to give them product access. In upcoming releases, we’ll provide the option to preserve group membership, which means users will remain in any groups they’re part of after migration and receive product access immediately. Learn more about giving users product access
When you run additional migrations from the same source site to the same destination site, we won’t re-migrate all your users and groups. Instead, we’ll only migrate any new users and groups that have been added to the source site since the last migration.
Users won’t get an email notification when they’re migrated to another site. When you’re ready, you can invite your users by going to Administration > Users > Resend invite from your destination site. Alternatively, you can also give users a link to the destination site and they’ll be able to log in directly. Learn more about inviting users
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