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Invalid or missing filters

Starting January, 2024, we’re renaming the Jira cloud-to-cloud migration feature to Copy product data. We’re moving this feature to Atlassian Administration at admin.atlassian.com in a unified experience along with Confluence cloud-to-cloud data copy.

We’re rolling out the change slowly, so if you aren’t able to access this feature by logging into your Jira Cloud and selecting System > Settings > Migrate cloud site, we recommend you go to admin.atlassian.com, and select:

Settings > Data management Copy product data

You’ll need to have organization administrator permissions to access and use the Copy product data feature.

Learn more about this change

 

Before you run a Jira cloud-to-cloud migration, we check if you have invalid or missing board filters. When we find invalid or missing filters, we’ll tell you when you check for conflicts. To resolve this, you need to:

  • Add a valid filter to your project board, or

  • If you don’t have a valid filter, create a new filter and then add it.

Before you begin

To configure the board and any of its settings, you must be either:

  • project administrator for the location of the board

  • board administrator for the board itself

Add a valid filter

To add a valid filter:

  1. Go to your board, then select more () > Configure board.

  2. On the General and filter page, use the Saved Filter dropdown to add a valid filter.

For a Scrum board

The board settings screen of a Scrum board in the General and filter tab

For a Kanban board

The board settings screen of a Kanban board, found in the General and filter tab

Select a new filter

If you don’t find a valid filter, create a new filter and add it to your board.

  1. From the top navigation bar, select Filters > View all filters.

  2. Select Create filter.

  3. Define and run your search.

  4. Select Save as above the search results.

  5. Enter a name for the new filter and select Submit.

  6. Go to your board, then select more () > Configure board.

  7. On the General and filter page, use the Saved Filter dropdown to add the filter.

Learn more about filters and how to use them.

Still need help?

The Atlassian Community is here for you.