Errors before running a migration - Invalid filter check

Filters on project boards are one of the entities that we copy in Cloud-to-cloud Jira migration. If the project board containsa saved filter ID that doesn’t exist in our data base, it is called an invalid filter.

Invalid filter check

Before you migrate, we check your data for invalid filters. Projects need a valid saved filter in the board settings to migrate. Projects need a valid saved filter in the board settings in order to proceed with the migration.

Remove invalid filters

Before you can run the migration, fix this error by removing invalid filters from the projects by using either of the following options:

Option 1:

You can contact support to fix the invalid filters and proceed with migration.

1. Go to the Check for Conflicts screen, and find Some projects contain invalid filters.

2. Download the CSV file for the list of affected projects.

3. To fix the invalid filters and proceed with the migration, contact support

Option 2:

You can skip the projects with invalid filters and continue with the remaining projects for migrations.

1. Check the projects with invalid filters from the downloaded CSV file.

2. Go back to the Choose the projects you’d like to migrate screen.

3. Deselect the affected projects that were listed in the csv file.

4. Proceed with the migration of the remaining projects.

5. To fix the projects with invalid filters, contact support