Learn about Atlassian organizations
New to administering Atlassian cloud products? Learn about Atlassian organizations and what it means to be an organization admin.
When you sign up for a product, the name you enter determines the URL used to access products in that site. For example, if you entered acme, the site URL would be acme.atlassian.net.
Products added to the same site will have the same site URL, followed by a path that denotes the product. For example, if a site named Acme contained Confluence, Jira, and Jira Service Management, the product URLs would be:
Confluence: acme.atlassian.net/wiki
Jira products: acme.atlassian.net/jira
Custom domains are available with a Jira Premium, Confluence Premium, or a Jira Service Management Standard plan.
When you update your product URL, the old URL automatically redirects to the new one, making the old URL unavailable for session-based authentication.
You can update the URL used to access a product in two ways:
Update the product URL subdomain, for example, springfield.atlassian.net.
Create a custom domain, for example, jira.support.springfield.com.
There are some limitations to be aware of with both methods. Can I update the URL used to access a product?
Can I update the URL used to access a product?
Decide whether to update the subdomain in the default URL, or specify your own domain.
Update a product URL subdomain
Learn how to change the subdomain part of the URL used to access your cloud products.
Does updating a product's URL impact its apps?
Learn about what to do when you want to change the URL of a product with apps.
Add a custom domain
Allow your team to access Atlassian products from your own, branded domain.
Remove or deactivate a custom domain
Remove or deactivate your own, branded domain and revert back to the default Product URL.
Troubleshoot custom domains
Troubleshoot problems with your custom domain.
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