Review discovered products
Who can do this? |
Discovered products (or Shadow IT) is what we call managed account users signing up for products on their own. You can see an overview of the products that they’ve signed up to and administer outside of your organization, on the Discovered products screen. From there, you can take actions to manage these shadow instances. What is the impact of shadow IT on my organization?
To view details of discovered products:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Security > Discovered products.
Products appear in this list when:
Your managed account starts a new Confluence or Jira product.
Your managed account started a new Confluence or Jira product before you verified your domain and claimed their account.
Products don’t appear in your Discovered products when your managed account signed up for the product with an email address that your organization doesn’t manage. In this situation, they changed their email address before you verified your domain and they become a managed account.
This table includes more details about the information you see for your Discovered products.
Column heading | Details |
|---|---|
Product | The product name and URL. You can filter by product using the All products dropdown menu. |
User count | The number of users with access or an invitation to the product. This number may include:
|
Created on | The date of creation for the product. |
Last active | The last date any user was active. |
Actions () | Options you can select:
If your managed accounts are removed as organization admins, the product remains a discovered product but there will be no admins to contact, so the option to View organization admins won’t appear in the window. You also won’t be able to Join as admin for this product. |
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