Manage blocklist
You can configure a blocklist to limit the content indexed by Rovo from Google Drive or Microsoft SharePoint. You can configure the blocklist as you setup the connector or anytime after.
We can currently block:
shared drives in Google Drive (and all contained files)
sites or subsites in SharePoint (and all contained files)
Even without configuring a blocklist, Rovo will always respect permissions. Users will only ever see content that they already have access to.
Limitations
Before you start, it’s important to note:
Blocking individual files or folders is not supported.
Only shared drive URLs (Google Drive) and site or subsite URLs (SharePoint) are supported.
The blocklist does not check or validate the URLs you add. Ensure that you double-check that the URLs are correct.
You can only add up to 50 items to your blocklist for each connector.
Find the URLs in your product
To find the URLs you want to block:
Google Drive
Go to drive.google.com. Use the navigation to expand Shared drives and select the one you want to block.
Copy the URL from the URL bar in your browser. It should look something like: https://drive.google.com/drive/folders/0AGHwPgGRpS8eUk9PVA. Subfolders of Shared Drives are not supported.
SharePoint
Go to SharePoint.
Browse to any site or subsite.
If the URL in your browser ends in /SitePages/CollabHome.aspx, this must be removed before copying into the blocklist. The URL format you need to enter into the blocklist should be either:
yoursite.sharepoint.com/sites/MySiteName
yoursite.sharepoint.com/sites/MySiteName/Subsite (this can also have another /Subsite at the end - subsites can go to any URL depth).
Copy the site or subsite URL.
Find your blocklist
To find the blocklist:
If you’re setting up your connector for the first time, as you connect Google Drive or SharePoint, select the Manage blocklist button.
If your connector is already setup:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Settings > Rovo.
Under the Sites tab, expand the site with the connector by selecting the chevron (). Next to Google Drive or SharePoint, select More actions ( ••• ) and select Edit blocklist.
Add or remove URLs from your blocklist
To add items to your blocklist:
Optionally, fill out the Nickname field. This is only used on this screen to help distinguish URLs and will not show anywhere else. It does not need to match anything in Google Drive or SharePoint.
Paste the URLs you would like to block in each row of the URL column.
Select Save.
To remove an entry, delete a value from the URL field and select Save.
Existing URLs
If a URL is already findable in Rovo Search, adding it to the blocklist may take some time to no longer show. If you’d like to immediately (and temporarily) hide a product from search, see Hide a product from Rovo Search.
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