Add custom email addresses for product notifications

Atlassian products send multiple email notifications on a regular basis, for example when a user is assigned to an issue or someone adds a comment. Because these emails come from Atlassian, they have a sender email address with the atlassian.net domain.

We provide a way for emails that come from Jira products and Confluence to appear like they’re coming directly from your company. To do this, you customize the sender email addresses with your company’s domain. This configuration complies with the standard for authenticating emails called Domain-based Message Authentication, Reporting, and Conformance (DMARC).

What are the benefits of DMARC?
Learn how setting up DMARC for your organization helps to keep emails secure and improve delivery rates.
What are the steps for setting up custom email addresses?
Understand the process for setting up DMARC so that Jira and Confluence product admins can customize email sender addresses of notifications.
What are the DNS records required for configuring DMARC?
Learn about the different DNS records that we provide as part of setting up DMARC.
Add your email domain
Add your email domain so that you can add email addresses with that domain.
Copy and add DNS records to your domain provider
Add a list of DNS records to your domain provider so that we can confirm that records match to verify domain ownership.
Add email addresses for your domain
Add the email addresses that your product admins can choose from when configuring product notifications.
Remove an email domain
Remove an email domain to remove all the domain’s email addresses from the product notifications.
Remove an email address for your domain
Remove an email address so that project admins can no longer choose it for the product notifications.
Make an email address unavailable in a product
Make an email address unavailable, so that product admins can no longer choose it for the product notifications.

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