バックアップから製品データを復元する

The new backup and restore solution is available to a limited number of customers on the Enterprise plan through a closed beta program.

Perform a restore whenever you need to recover lost or damaged data in Jira or Confluence. You can restore backups that were taken within the last 14 days.

Some limitations with restoring data include:

You can’t restore backups into products that have user-generated data. Make sure that you have a product without data. We recommend restoring backups into a newly provisioned product. For newly provisioned Confluence products, you need to delete the default personal space, too.
You can only restore backups into products that are available in the same organization.

Restore backups

バックアップを復元するには、次の手順に従います。

admin.atlassian.com に移動します。複数の組織がある場合は、組織を選択します。
[設定] > [データ管理] > [バックアップと復元] の順に選択します。
[復元]タブから復元したい製品を選択して [次へ] を選択します。
Select the specific backup you want to restore from the list of available backups for the product
バックアップをレビューします。バックアップに添付ファイルが含まれている場合は、添付ファイルを復元するかどうかを選択してから [次へ] を選択します。
Select where to restore the product data. If you don’t see any products, it’s because of two reasons:
- You can only restore a backup into a product that doesn’t contain any data. Select the Contain data filter and select No.
- We can restore data to a product that’s on the same shard as the backed-up product. This means that if the backup file and the product to which you’re restoring your data are in different shards, we’ll move the product to the shard where the backup exists. This is an additional step and the data move may take around 30 minutes. You can select and unselect the Show products in the backup’s shard checkbox to see products that are in the same shard. More about how how wemanage backup and restore with sharding
次へをクリックします。
復元の前後に潜在的な問題がないかどうかを確認して、データを検証し、すべての問題を解決します。
復元するデータを確認してから [復元] を選択します。復元の実行が開始されると、[復元] テーブルに追加されます。