We’re renaming ‘products’ to ‘apps’

Atlassian 'products’ are now ‘apps’. You may see both terms used across our documentation as we roll out this terminology change. Here’s why we’re making this change

Add a new Atlassian app or collection to your organization

There are a few ways to add an app or collection to your Atlassian organization:

  • For new customers: Start a free trial from www.atlassian.com

  • For existing customers: Start a free trial from Atlassian Administration

  • For enterprise customers: Reach out to your partner or a sales contact to get started on the right plan

While existing customers can add an app from www.atlassian.com, we recommend following the steps on this page to add apps from Atlassian Administration. This ensures you’re adding apps to an existing organization.

Add new apps to an Atlassian Government Cloud organization

Contact Carahsoft or your Atlassian sales contact to add a new app to your Atlassian Government organization. Learn about Atlassian Government Cloud

Add an app or collection

Who can do this?
Role: Organization admin

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Apps > Add app.

  3. Follow the prompts to set up your app or collection.

  4. Select Add/Start trial.

It may take a few minutes to build your apps. We’ll send you an email when they’re ready and you’ll see the apps as part of your organization.

We start you on a free trial of the app or collection, either on a Standard or Premium plan. At the end of the trial, you’ll start paying for the plan. If we don’t have your payment details, we will change your app to a Free plan. Understand how Atlassian apps are billed

Add more apps on an Enterprise plan

If you already have an existing Enterprise plan, read about how to add and remove more Enterprise apps.

If you want to add apps on a new Enterprise plan, read this guide to get started.

With an Enterprise plan, you can add up to 150 instances of an app for your organization.

Exceptions

There are some apps and collections you can’t add to your organization by yourself from Atlassian Administration such as Jira Align and Strategy Collection. You will need to contact us to add them for you.

Some other things you need to know:

You don’t need to do this if you already see your Bitbucket workspace in Atlassian Administration.

If you have a Bitbucket workspace that wasn’t created from Atlassian Administration, you can link it to your organization so you can see activity from the workspace in your organization’s audit log. The workspace will also appear in your Apps page after it’s linked.

If the workspace is already linked to another organization, you won't be able to link it. Linked Bitbucket workspaces can’t be unlinked or transferred to another organization.

Who can do this?
Role: Organization admin who must also be the Bitbucket workspace admin

To link a Bitbucket workspace to your organization:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Apps.

  3. Select More actions (•••).

  4. Select Link Bitbucket.

  5. Follow the prompts to finish linking your workspace. You can link one workspace at a time.

Manage users and access for a linked workspace

Manage users, groups, and access for a linked Bitbucket workspace in workspace settings. You can't manage users, groups, and access for a linked workspace in Atlassian Administration. You can only do so when you add the workspace through Apps > Add app.

 

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