What are work item statuses, priorities, and resolutions?

Work items track what your team needs to get done to progress your work and your goals. Each work item collects and displays the information your team needs to collaborate into a set of fields. A work item's status, priority, and resolution represent some of the most important fields describing and reporting on your team's work. They give your team at-a-glance information about where the work is in your workflow, how important it is to your goals, and a description of how the work was completed.

This page lists the default statuses, priorities and resolutions that come with your Jira products. Jira admins: find out about creating your own statuses, priorities, or resolutions.

Work item statuses

A work item’s status indicates its current place in the project's workflow. Default statuses are created when you create a project from one of our templates. The statuses are recommended starting points for each template, but you can edit or remove them from a workflow to suit your team's need. You can also create your own.

Here's a list of the statuses that come with Jira products, depending on what projects you've created on your site.

オープン

The work item is open and ready for the assignee to start work on it.

進行中

This work item is being actively worked on at the moment by the assignee.

完了

Work has finished on the work item.

作業前

The work item has been reported and is waiting for the team to action it.

In Review

The assignee has carried out the work needed on the work item, and it needs peer review before being considered done.

Under review

A reviewer is currently assessing the work completed on the work item before considering it done.

承認

レビュアーは、作業項目で完了した作業を承認しました。完了とみなされます。

キャンセルされました

Work has stopped on the work item and is considered done.

Rejected

A reviewer has rejected the work completed on the work item and is considered done.

下書き

For content management and document approval projects, the work described on the work item is being prepared for review and is considered in progress, in the draft stage of writing.

Published

For content management projects, the work described on the work item has been published and/or released for internal consumption. The work is considered done.

Interviewing

For recruitment projects, this indicates that the candidate is currently in the interviewing stage of the hiring process.

Interview Debrief

For recruitment projects, this indicates that the candidate has completed interviewing and interviewers are discussing their next steps in the hiring process.

Screening

For recruitment projects, this indicates that the candidate has applied and is being considered for interviews.

Offer Discussions

For recruitment projects, this indicates that the candidate has been offered a position and recruiters are working to shore up the details.

Accepted

For recruitment projects, this indicates that the candidate has accepted the position. The work item is considered done.

アプリケーション

For recruitment projects, this indicates that a candidate has applied and recruiters are waiting to screen them for future action in the hiring process.

Second Review

For document approval projects, the work described on the work item has passed its initial review and is being closely proofed for publication.

Lost

For lead tracking projects, this indicates that the lead was unsuccessful. The work item is considered done.

Won

For lead tracking projects, this indicates that the lead was successful. The work item is considered done.

Contacted

For lead tracking projects, this indicates that the sales representative has contacted their lead and the pitch is in progress.

Opportunity

For lead tracking projects, this indicates that the sales team has identified and opportunity they want to pursue.

In Negotiation

For lead tracking projects, this indicates that the sales team is adjusting their terms to make a sale.

Purchased

For procurement projects, this indicates that the service or item was purchased. The work item is considered done.

Requested

For procurement projects, this indicates that the service or item has been requested and is waiting for a procurement team member to action the request.

Jira ステータス

If you have Jira, you also get these statuses by default, depending on what projects you've created on your site:

再オープン

This work item was once resolved, but the resolution was deemed incorrect. From here, work items are either marked assigned or resolved.

解決済

A resolution has been taken, and it is awaiting verification by reporter. From here, work items are either reopened, or are closed.

Closed

The work item is considered finished. The resolution is correct. Work items which are closed can be reopened.

Building

ソース コードがコミットされており、Jira はコードのビルドを待ってから次のステータスに移動します。

Build broken

The source code committed for this work item has possibly broken the build.

バックログ

The work item is waiting to be picked up in a future sprint.

Selected for Development

The work item is verified and has been selected to be worked on in the future.

Jira Service Management のステータス

If you have Jira Service Management, you also get these statuses by default, depending on what projects you've created on your site:

却下

サポートからの連絡待ち

顧客からの連絡待ち

ペンディング

キャンセルされました

エスカレートされた

承認を待っています

CAB 承認を待機中

計画

実施待ち

導入中

ピアレビュー / 変更マネージャーの承認

進行中の作業

完了

調査中

Work item priorities

A work item's priority indicates its relative importance. The default priorities are listed below. Both the priorities and their meanings can be customized by your administrator to suit your organization. Learn more about configuring priorities and their descriptions.

最高

この問題により進捗がブロックされます。

高

進捗の妨げとなる可能性がある深刻な問題です。

中

進捗に影響を与える可能性があります。

低

軽微な問題または簡単に回避できる問題です。

Lowest

進捗にほとんどまたはまったく影響を与えない小規模な問題です。

Work item resolutions

A work item can be completed, or resolved, in many ways. A work item resolution is usually set when the status is changed. Your administrator may have customized these to suit your organization. Learn more about configuring resolutions and their descriptions.

Once a work item is resolved (that is, the work item’s Resolution field is filled in), references to that work item show the key in strikethrough text. 

Here are work item resolutions that come with your Jira products by default:

完了

Work has been completed on this work item.

不実行

This work item won't be actioned.

重複

The problem is a duplicate of an existing work item.

Jira 解決状況

Jira を使用している場合、既定で次の解決状況も提供されます。

再現不可

この作業項目を再現するすべての試みが失敗したか、作業項目を再現するのに十分な情報を利用できませんでした。コードを読んでも、この動作が発生する理由についての手がかりが得られません。後でより多くの情報が表示されたら、この作業項目を再オープンしてください。

Jira Service Management の解決状況

Jira Service Management をお持ちの場合、既定で次の解決状況も提供されます。

Known error

この問題の根本原因と回避策がすでにドキュメント化されています。

Hardware failure

Software failure